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The thread discusses troubleshooting a Windows 10 installation with unknown devices in Device Manager. The original poster seeks help identifying and installing the correct driver for an unrecognized device, eventually identifying it as an NVIDIA Virtual Audio Device. Contributors suggest analyzing hardware IDs, checking Nvidia's driver site, and performing a custom driver installation, with the conversation ending on a friendly note after success.
stueycaster

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Thread Author #1
After clean installing Windows 10 Home day before yesterday it showed 3 unknown devices in Device Manager. I ran the diagnostics thing at Dell Support and it fixed two of them. Now I don't know how to fix the remaining one. I'd like to just install the driver but I have no idea what it is. Microsoft and Dell can't seem to see it either. I was wondering if there's another site that might find it.
 

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Neemobeer

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#2
  • Open Device Manager
  • Right click the device and go to Details
  • From the drop down select 'Hardware Ids'
  • The first # after VEN_ up to the & is the manufacturer the number afer DEV_ up to the & is the device type
  • That should be enough to determine which driver to install
  • You can look enter these numbers here Link Removed
Example
An image from 'Unkown device'. Screenshot of a PCI device ID string with vendor, device, subsys, and revision info.
 

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stueycaster

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Thread Author #3
Thank you. With your help I identified it to be NVIDIA Virtual Audio Device (Wave Extensible) (WDM). But it doesn't show on the Nvidia driver site.
 

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kemical

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#5
Neemobeer said:
It's probably packaged with another Nvidia driver such as the video
Click to expand...
Neem's is correct.

When you install the graphics driver again, go for a custom install as this will allow you to change what is ultimately installed.
 

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stueycaster

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Thread Author #6
kemical said:
Neem's is correct.

When you install the graphics driver again, go for a custom install as this will allow you to change what is ultimately installed.
Click to expand...
Hey Kemical old buddy. It's good to see you again. Thanks for the info guys.
 

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stueycaster

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Thread Author #8
Thanks Buddy. Yeah I'm Ok. And the suggestion worked. Now Device Manager looks good. Later. I gotta go to work now.
 

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stueycaster

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Thread Author #12
Yeah that's what it was. From the Dell site. Now my computer is perfect.
 

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kemical

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#13
Nice to hear Stuey, there's nothing worse than a machine giving you issues..
 

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stueycaster

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Thread Author #14
Yep. But you know, the most fun I ever have is beating my head against the wall trying to find a fix for some problem. Luckily I have relatives who come to me for help. I know right? I guess I'm a glutton for punishment.
 

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