📎 AI Summary:
The thread revolves around a user experiencing issues with audio and microphone functionality on their ASUS X541UV laptop when using a Genius HS-04SU headset and adapters, with subsequent troubleshooting steps discussed. Contributors suggest verifying adapter and headset compatibility, testing with different devices, updating audio drivers, and confirming the use of proper splitters and settings. The overall tone indicates ongoing troubleshooting efforts with recommended actions, including driver updates and harnessing the laptop’s built-in microphone, to resolve the audio problems.
M

Marios1441

Senior Member
Joined
Mar 24, 2015
Messages
78
Thread Author #1
My laptop has only one jack for audio with the drawing of a headset with microphone next to it. I have headset with microphone with 2 3.5mm jacks one for audio and the other for microphone connected using adapter that makes em one jack. I also connected speakers to the line using adapter with many outputs.
Microphone won't work. Speakers now have low volume because headset also is connected with it using adapter. What should i do to fix it? Should i buy headset with integrated audio and microphone on to one 3.5 jack? But want to connect speakers to this line also using a splitter. I already did but have the above problems.
What should i do?
 

Solution
kemical
Marios1441 said:
The model of laptop is ASUS X541UV-DM-1439T. The make of headphones is Genius. The model of the headphones is HS-04SU. I'm using Windows 10 OEM. The speakers are after market exteriors. The friend's headphones/microphone don't work on my ASUS laptop.
Click to expand...
Many thanks for the information.

Try updating your audio driver as I can see via your support page that updates have been released.
ASUS VivoBook Max X541UV Driver & Tools | Laptops | ASUS Global

Also it looks like you have an internal mic on the lappie.
Audio
Built-in Stereo W Speakers And Microphone
ASUS SonicMaster Technology
Click to expand...
ASUS VivoBook Max X541UV | Laptops | ASUS Global

Check your manual on how to access it:
ASUS VivoBook Max X541UV Manual | Laptops...
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kemical

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,163
#2
Are you sure the adapter is working ok? Try using it on a friends system and see if it's the same.
 

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pnamajck

pnamajck

Honorable Member
Joined
Aug 28, 2014
Messages
433
#4
Marios1441 said:
" My laptop has only one jack for … I have headset with … "
Click to expand...

Marios1441 … in an effort to narrow down the possible culprit … pls furnish kemical with the exact model/make of your laptop … as well as the exact model/make of your headphone set. this will aid kemical in the remediation process. also … we can safely assume your os is oem-win10? the speakers … are they internal factory units or after-market exteriors?

one last thing … is this the first time you've used a headset/microphone in the ports? could you try your friend's headset/microphone in your ports … to see if those work correctly? as you can guess … these are all preliminary steps in every trouble-shooting process.
 

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Neemobeer

Neemobeer

Windows Forum Team
Staff member
Joined
Jul 4, 2015
Messages
8,995
#5
Are you sure your y splitter is a headset adapter and not a headphone? The male end of the y splitter should have 4 metal contacts separated by 3 plastic rings.
 

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livix07

livix07

Honorable Member
Joined
Feb 19, 2018
Messages
585
#6
Marios1441 said:
Should i buy headset with integrated audio and microphone on to one 3.5 jack? But want to connect speakers to this line also using a splitter. I already did but have the above problems.
What should i do?
Click to expand...

There are microphones that connect to the PC via USB port. Why do you want to connect both the microphone and the speakers using the 3.5 mm jack?

Please take a look at this:
https://www.walmart.com/ip/Flexible...rder-USB-2-0-Stand-Microphone-White/998799058
 

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M

Marios1441

Senior Member
Joined
Mar 24, 2015
Messages
78
Thread Author #7
pnamajck said:
Marios1441 … in an effort to narrow down the possible culprit … pls furnish kemical with the exact model/make of your laptop … as well as the exact model/make of your headphone set. this will aid kemical in the remediation process. also … we can safely assume your os is oem-win10? the speakers … are they internal factory units or after-market exteriors?

one last thing … is this the first time you've used a headset/microphone in the ports? could you try your friend's headset/microphone in your ports … to see if those work correctly? as you can guess … these are all preliminary steps in every trouble-shooting process.
Click to expand...
The model of laptop is ASUS X541UV-DM-1439T. The make of headphones is Genius. The model of the headphones is HS-04SU. I'm using Windows 10 OEM. The speakers are after market exteriors. The friend's headphones/microphone don't work on my ASUS laptop.
 

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kemical

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,163
#8
Marios1441 said:
The model of laptop is ASUS X541UV-DM-1439T. The make of headphones is Genius. The model of the headphones is HS-04SU. I'm using Windows 10 OEM. The speakers are after market exteriors. The friend's headphones/microphone don't work on my ASUS laptop.
Click to expand...
Many thanks for the information.

Try updating your audio driver as I can see via your support page that updates have been released.
ASUS VivoBook Max X541UV Driver & Tools | Laptops | ASUS Global

Also it looks like you have an internal mic on the lappie.
Audio
Built-in Stereo W Speakers And Microphone
ASUS SonicMaster Technology
Click to expand...
ASUS VivoBook Max X541UV | Laptops | ASUS Global

Check your manual on how to access it:
ASUS VivoBook Max X541UV Manual | Laptops | ASUS Global
 

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