📎 AI Summary:
Yves shares a solution for his HP DV7-4065dx laptop experiencing sound issues after upgrading to Windows 10, including low volume, persistent mute indicator, and missing Beats audio. He resolved these problems by installing the original IDT HD audio software, despite the device no longer being officially supported. The overall sentiment is helpful and positive, with kemical commenting supportively on Yves’s helpful post.

Yves

Member
Joined
Dec 23, 2015
Messages
4
Thread Author #1
In case someone has similar issues, hope this helps.

I had 3 sound related issues on my laptop after the upgrade to win 10 from 7.
- The volume was so low I could hardly hear anything.
- The mute light was always on, f11 worked to mute and unmute.
- Beats audio disappeared.

My HP DV7-4065dx is no longer supported by HP but I was able to google the original IDT HD software. I installed the package and all is fixed!
 

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,163
Nice post Yves!