Crazyguy

New Member
Joined
May 8, 2009
Messages
14
Hello I'm having a problem with win7 not seeing files on thumb drives or any external hard drives? I do have the updated driver for for Nforce 2 chipset it does pick up all my input devices no problem, but not mass storage devices.
 

reghakr

Essential Member
Joined
Jan 26, 2009
Messages
14,185
Did this start after the initial install?

Is there any error message you receive?

You can't see any files?

Try going to Control panel > Device manger and expand the Universal Serial Bus Controllers. Any yellow flags under this section?
 

Crazyguy

New Member
Joined
May 8, 2009
Messages
14
Did this start after the initial install? yes after, but if you pull it out and put it back in I get this error

Is there any error message you receive?

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You can't see any files?

Yeah when it does find it check the link

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Any yellow flags under this section?

yes unknown device
 

reghakr

Essential Member
Joined
Jan 26, 2009
Messages
14,185
Strange, it shows up in Explorer, yet no files.

What brand is it?

Do you have other USB devices connected that do work?

Does any other entry have a flag?

I'm sure you've tried different ports, correct?
 

Crazyguy

New Member
Joined
May 8, 2009
Messages
14
It's a kingston and yes I also tired other brands still no good. my Mouse and keyboard work great. but no mass storage devices work.
 

Solution

reghakr

Essential Member
Joined
Jan 26, 2009
Messages
14,185
Look in Device Manager again and let me know if any other devices have any flags.

Is there any way you can take a screen capture of that particular area and attach it back here?

Try the sniping Tool
 

Crazyguy

New Member
Joined
May 8, 2009
Messages
14
ok thanks for tip on the sniping Tool works great!

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btw that pci simple communications controller is my old 56k modem.
 

reghakr

Essential Member
Joined
Jan 26, 2009
Messages
14,185
What other PCI devices are in the slots on your PC.

Go to Start > Run, and type msinfo32 and look over the PCI devices here.

or you can download this freeware guiltily to gather more information:

|MG| SIW (System Info) 2009.3.17.0
 

Crazyguy

New Member
Joined
May 8, 2009
Messages
14
I have audio card that's about it. I should pull out the modem no use for it haven't use that thing in years.

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