📎 AI Summary:
The thread discusses a user experiencing Bluetooth-related issues on their Windows laptop, specifically when waking from sleep using Bluetooth mouse and keyboard devices, which causes devices to disconnect temporarily. The user suspects a driver bug linked to Bluetooth devices, noting that the problem started with their Logitech peripherals. A responder explains that Bluetooth and network cards are often integrated in laptops and suggests that the issue may be related to hardware sleep states, as many devices do not support sleep mode properly.

iosman123

Banned
Joined
Jul 12, 2019
Messages
11
Thread Author #1
Hello,

So I have note notice any issues at all before this did happen and either has I notice any issues after but so my guess is that somehow it's a driver bug but still I want your opinion regarding it.
And I think it was my bluetooth devices that did trigger this issue, that's what I can see in the log files anyway, what do you think?

Edit: This have never happend when I only use my bluetooth mouse, this did happen for the first time yesterday when I did use my bluetooth mouse and keyboard.
It's a Logitech MX anywhere 2 and a Logitech K810 keyboard.

How it happend
I was waking my computer from sleep trough my Bluetooth mouse and keyboard and it did not work so I did open the lid and started to look under bluetooth devices, It's a laptop so I did use the trackpad. krogerfeedback
Link Removed talktowendys
I did notice that my Bluetooth devices was not paired anymore with my computer so I did start to pair the devices and then my trackpad stop working for about 10 seconds and after that I could pair the Bluetooth devices without any issues.

thanks
iosman
 

Last edited:
Solution
The network card and bluetooth chipset are often on the same physical card in laptops. I suspect the issue is due to the device going to sleep as many hardware devices don't support sleep and either stay on or power off completely.

Neemobeer

Windows Forum Team
Staff member
Joined
Jul 4, 2015
Messages
8,995
The network card and bluetooth chipset are often on the same physical card in laptops. I suspect the issue is due to the device going to sleep as many hardware devices don't support sleep and either stay on or power off completely.
 

Solution