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The thread discusses an issue where a barcode scanner works correctly on one front USB port but not on another, despite both ports being on the same internal connection. The original poster suspects a driver or device recognition problem, which is resolved after uninstalling and reconnecting the scanner, confirming it was recognized as a HID device. The overall sentiment is positive, with the helper successfully guiding the user to fix the connection issue.
seekermeister

seekermeister

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Thread Author #1
I have a barcode scanner that hasn't given any problems in the past, but now when I connect it to one of my front USB ports, it lights up and pings to indicate that it is working, Windows chimes indicating that it is connected, and when I scan a barcode, it chirps to indicate that it is read, yet the code will not appear in any field of any software as it should.
When I connect it to the other front USB port (which is on the same internal connection), it does work exactly as it should.

If I connect any other USB device to the problem port, it also work as it should. Any ideas as to why one port is a problem and the other isn't?
 

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seekermeister
I do have two HID keyboard devices, but I "think" those are a couple of remote controls I have.

EDIT: No, you were correct, one is the scanner.Uninstalling it, then switching connections now works okay. Thanks.
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Josephur

Josephur

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#2
Have you tried eradicating it from device manager and reinstalling? Which scanner is in question?
 

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seekermeister

seekermeister

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As far as I remember, there wasn't anything to install. At least there is nothing in either the Device Manager or in Programs And Features that clearly have any connection to it. It might be in the DM under System Devices or USB, but if it is, it's quite obscure.
 

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Josephur

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#4
It should register itself as a HID device probably under mice/keyboards in Device Manager.
 

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seekermeister

seekermeister

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Thread Author #5
I do have two HID keyboard devices, but I "think" those are a couple of remote controls I have.

EDIT: No, you were correct, one is the scanner.Uninstalling it, then switching connections now works okay. Thanks.
 

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Josephur

Josephur

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#6
No problem, happy to help :)
 

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