📎 AI Summary:
The thread discusses a recurring blue screen issue during shutdown on a computer that also lacks available system restore points. The original poster seeks help, expressing concern about the problem. A helpful user suggests running the system file checker with SFC.EXEC /SCANNOW and performing an in-place Windows reinstall using a Windows 7 DVD as potential solutions.

Steven Ramsdale

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Jan 24, 2014
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Hello, I've had this computer for about a year now and just recently every time I click the shutdown button my computer blue screens. It isn't a random occurrence it only happens when shutting down. I don't understand why this randomly started however I am unable to do a system recovery as it says I have no previous save points. So I suppose that isn't an option. Anyone that could offer me some help would be deeply appropriated. Im starting to worry.
 

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1. You can try SFC.EXE /SCANNOW
2. If you have a win7 DVD you can do an inplace install. Make sure you back up any critiacal files before you do the install. This will not remove any software or files but be safe in case.

If you do not know how to do either of these Bing is your friend. (or Google)

helpifIcan

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1. You can try SFC.EXE /SCANNOW
2. If you have a win7 DVD you can do an inplace install. Make sure you back up any critiacal files before you do the install. This will not remove any software or files but be safe in case.

If you do not know how to do either of these Bing is your friend. (or Google)
 

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