📎 AI Summary:
The thread discusses a recurring issue where File Explorer fails to display properly on a Windows 8.1 system, possibly caused by gaming at low resolutions. The original poster mentions fixing the problem through a factory reset but seeks a permanent solution. Respondents suggest that graphics card and DirectX drivers may be involved and recommend backing up the system, disabling automatic updates, and testing updates incrementally to identify the cause. The overall sentiment indicates that a cautious, incremental approach may prevent the need for repeated resets.
Storm Smith

Storm Smith

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Feb 14, 2015
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Thread Author #1
EDIT: I factory restored my computer to fix the problem but I would like to know why this would happen so im going to leave this up


EDIT: Ive fixed my problem mostly but I still cant open my file explorer. Is their anyway to re install it?
Thanks



Hello,

So ive had this problem twice and the only way I could fix it is a factory reset but I don't want to do it again. The problem is that I cant see certain things that I open like file explorer. However I can open and see things like google chrome or ms paint. When I open file explorer I can see that it is open and if I hover my mouse over the app I can see the preview of it, but if I click it I cant see it. I think what causes the problem is when I play a game that only has small resolutions like 1024 x 768 it causes this. Im running windows 8.1 64 bit and my resolution is 1920 x 1080 if that's needed

I would appreciate any feedback on this problem I can get.
 

Last edited:
Solution
ussnorway
The g-card and dirrect X drivers are the most-likly problem.
1. Don't keep doing factory resets or you can lock your account with microsoft.
2. the fact that a f-reset fixes it makes a microsoft update/ download likly... don't allow them to auto install.
3. go get a image backup program... I use acronis true image but others on this forum report some of the free ones work well.
4. make a back-up image of your (working) system then install the microsoft updates some at a time until the system goes tits up again.
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ussnorway

ussnorway

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#2
The g-card and dirrect X drivers are the most-likly problem.
1. Don't keep doing factory resets or you can lock your account with microsoft.
2. the fact that a f-reset fixes it makes a microsoft update/ download likly... don't allow them to auto install.
3. go get a image backup program... I use acronis true image but others on this forum report some of the free ones work well.
4. make a back-up image of your (working) system then install the microsoft updates some at a time until the system goes tits up again.
 

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Solution
Storm Smith

Storm Smith

New Member
Joined
Feb 14, 2015
Messages
2
Thread Author #3
ussnorway said:
The g-card and dirrect X drivers are the most-likly problem.
1. Don't keep doing factory resets or you can lock your account with microsoft.
2. the fact that a f-reset fixes it makes a microsoft update/ download likly... don't allow them to auto install.
3. go get a image backup program... I use acronis true image but others on this forum report some of the free ones work well.
4. make a back-up image of your (working) system then install the microsoft updates some at a time until the system goes tits up again.
Click to expand...
Thanks for the info, I just created a back up so ill be sure to use it next time if it happens.
 

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