📎 AI Summary:
Drew shares a successful remote troubleshooting experience using Team Viewer, highlighting its ability to copy and paste between local and remote machines, which greatly assists remote work. He describes fixing a computer issue and improving performance from Calgary while the computer was in Edmonton. Jimbo22 responds positively, confirming their long-term satisfactory use of Team Viewer. Overall, the thread conveys appreciation for Team Viewer's effectiveness for remote technical support.

Drew

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Mar 25, 2006
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Thread Author #1
Some may know this, already, some may not.

This evening I fixed a problem in a computer that was in a different city than I am. The work was being done using Team Viewer. The interesting 'take-away' here is...

It is possible to Copy something from my machine, URLs, command lines, whatever and Paste to the other machine. You can imagine what an immense help this is when working remotely.

I am in Calgary, client's problem computer in Edmonton. Not only fixed the initial problem but, did a few other things that resulted in significantly accelerated performance.

The issue was, when trying to use Messenger was getting error message "... side by side configuration is incorrect. Please see the application event log for more details"

Cheers,
Drew
 

Jimbo22

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Aug 27, 2008
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I've been using Team Viewer for a few years myself...it works wonderfully.