📎 AI Summary:
The forum discusses a Windows 10 update issue where a user’s Google Chrome and Internet Explorer bookmarks disappeared after upgrading. Respondents suggest signing into Chrome to restore bookmarks via cloud synchronization and mention recovering bookmarks from backup files like Bookmarks.bak in Windows.old. Overall, the conversation offers troubleshooting tips for restoring lost browser data after the update.

Aslanic

Senior Member
Member details
Joined
Nov 26, 2015
Messages
1
Thread Author #1
Hi, I updated to windows ten today, and when everything came back up and I signed in, Google Chrome was nowhere to be found. It wasn't in my programs, and there were no folders with Chrome. I've re-downloaded Chrome, but my hundreds of bookmarks are gone! They no longer exist. My internet explorer favorites are empty as well. Please help.
 

Josephur

Windows Forum Admin
Staff member
Premium Supporter
Microsoft Certified Professional
Member details
Joined
Aug 3, 2010
Messages
1,284
Do you have a Users.old folder in the root of your C: drive by chance? (you really should look at signing into Chrome and synchronizing your bookmarks to the cloud btw).
 

MikeHawthorne

Essential Member
Microsoft Community Contributor
Member details
Joined
May 25, 2009
Messages
6,684
Hi

As Josephur said, if you are signing into Chrome it will restore all your settings favorites etc. when you log back into it after reinstalling it.

I thought I had a way to reinstall them using the Bookmarks.bak file from your Windows.old folder I did find the files on my computer in Windows 10.

If you find them see if this makes sense...

How to Recover Accidentally Deleted Bookmarks in Chrome & Firefox

Mike
 
Last edited:
Solution