📎 AI Summary:
The thread discusses an individual trying to install Office 2007 on a new Windows 8 PC after retrieving the product key from an older computer. The initial poster faces issues with installation, receiving an error message indicating the app can't run on the PC, likely due to compatibility problems. A respondent suggests that the issue may be caused by a 32/64-bit conflict and advises re-downloading a compatible version using the product key.

gigman7

Member
Member details
Joined
May 27, 2015
Messages
43
Thread Author #1
I have Office 2007 on my old computer and now have a new computer that I want to install Office on. I do not have my Key Code. How do I retrieve my key code from the old computer?
 

gigman7

Member
Member details
Joined
May 27, 2015
Messages
43
Thread Author #3
Well, I found it but now I can't get it to install. How do I install this on Windows 8?
 

Trouble

Noob Whisperer
Member details
Joined
Nov 30, 2009
Messages
13,723
Are you certain that you managed to find the correct product key?
How and what did you use to find it?
Are you getting an error message?
If so, what is the message saying?
 

gigman7

Member
Member details
Joined
May 27, 2015
Messages
43
Thread Author #5
It has nothing to do with the product key. I can't even get that far.

I get a message that says, "This app can't run on your PC", "To find a version for your PC, Check with the software publisher"
 

patcooke

Microsoft MVP
Microsoft MVP
Member details
Joined
May 16, 2010
Messages
5,688
Sounds most likely to be a 32/64 bit conflict - try download a fresh install using your key here:

Link Removed
 

Solution