📎 AI Summary:
The thread discusses a recurring Windows update error related to a missing or failed update (KB3004394). The original poster struggles with persistent update notifications and error messages, attempting various solutions such as installing standalone updates and clearing the Windows update cache. Ultimately, after running commands as an administrator, the user successfully resolved the issue, reducing update prompts, and expresses gratitude for the assistance; the overall sentiment is one of gradual progress and appreciation.

Wilhelm

Senior Member
Joined
Jan 7, 2011
Messages
111
Thread Author #1
It seems to have popped up when I was getting updates from Windows. Every time I go to sign off, I get a bunch of updates that it says, need to install them. What can I do to get rid of the error code?

While reading, it says that this is caused by update KB3004394. Looked and I do not see that update
on my computer.
 

Last edited:
Solution
Try the above again but make sure it's an administrator command prompt. You can make sure by right clicking on command prompt and then running as admin.

Wilhelm

Senior Member
Joined
Jan 7, 2011
Messages
111
Thread Author #3
Thanks. I gave it a shot and could not get it to work. I still have the situation where it says I have 14 updates ready to
install but when I shut down, it still says there are updates and the screen shows that it is downloading 1 of 2. I have a boat
load of failed updates listed.
 

Wilhelm

Senior Member
Joined
Jan 7, 2011
Messages
111
Thread Author #5
Sorry, I have not been on here lately, have been fighting with Turbo Tax and a problem with a K-1 sent by a stock company I own.
Getting back to my problem here, nothing I have tried including your suggestion, I am met with failure. I am not even able to get into the suggestions as Administrator. Looks like I need to re-boot and start over much as I hate to have to do that.

PS I am still dealing with the Fed Tax, Turbo and the K-1 after being on the phone with Turbo for over an hour. Had a problem last year with the same thing, a real pain you know where.
 

kemical

Essential Member
Joined
Aug 28, 2007
Messages
36,163
Try the above again but make sure it's an administrator command prompt. You can make sure by right clicking on command prompt and then running as admin.
 

Solution

Wilhelm

Senior Member
Joined
Jan 7, 2011
Messages
111
Thread Author #8
Thanks, I found a write up on line when I googled the error 5 and it told me to right click. I ran it again last night and it worked ok.

It kept telling me I had 2 updates each and every time I went to shut down so I went to hibernate and did not have to deal with the same 2 updates. After I did the cache clean out and went to shut down, it said I had 19 updates ready to install, installed them shut down and did a restart and there were no updates listed to install. So Thanks for all the help, I might be on the road to being rid of that problem. I am sure I will need your help in the future, again Thanks.
 

Last edited: