📎 AI Summary:
The thread discusses a user's experience with severe sluggishness in Outlook Express, which began after installing AVG's TuneUp Utilities. Despite completely removing the utility, the email client remained slow, prompting the user to seek advice. Another contributor provided a helpful link, and later, the original poster confirmed that the issue was linked to the trial version of TuneUp Utilities and was resolved after removing all associated files. Overall, the sentiment is collaborative, with the user successfully troubleshooting a problem caused by software interference.

conceptualclarity

Senior Member
Joined
Jul 3, 2014
Messages
30
Thread Author #1
It began late last week. Outlook Express takes a very long time to show its GUI at all, a long time after that to become responsive, and when it does become responsive it is intolerably slow. Prior to this Outlook Express has functioned very well for me. I greatly prefer it to Windows Live Mail and other email programs I have looked over.

I traced it back, and this happened about the time I found an old download file for TuneUp Utilities by AVG. and installed it. It took me a long time to get every trace of TuneUp Utilities, but I finally have. Unfortunately Outlook Express is still showing unprecedented sluggishness.

Any ideas for rescuing OE itself?



Computer: Dell System B3 Desktop
CPU: Intel Pentium 4-2667 (Northwood, D1)
2666 MHz (20.00x133.3) @ 2657 MHz (20.00x132.9)
Motherboard: DELL 0G1548
Chipset: Intel 845GEV (Brookdale-GEV) + ICH4
Memory: 2048 MBytes @ 166 MHz, 2.5-3-3-7
- 1024 MB PC3200 DDR-SDRAM - Kingston K
Graphics: Intel 82845G/GL/GV Graphics Controller [DELL]
Intel i845G(L) Integrated, 64 MB
Drive: ST380011A, 78.1 GB, E-IDE (ATA-6)
Drive: HGST HTS545050A7E380, 488.4 GB, Serial ATA 3Gb/s <-> USB
Drive: SAMSUNG CD-R/RW SW-252S, CD-R Writer
Sound: Creative Technology SB Live! Series Audio Processor
Network: RealTek Semiconductor RTL8139 PCI Fast Ethernet NIC [A/B/C]
Network: Broadcom 4401 10/100 Integrated Controller
OS: Microsoft Windows XP Home Edition Build 2600 SP3
 

Solution
Thank you for that link, bassfisher6522.

I went back and found that it happened on Halloween. It was the same day that I foolishly installed a trial of AVG's Tune Up Utlities, or whatever it was called. I spent a lot of time getting rid of every last file associated with Tune Up Utilities and AVG's Secure Search. After I found the last AVG driver and shredded it I finally got my Outlook Express back.

conceptualclarity

Senior Member
Joined
Jul 3, 2014
Messages
30
Thread Author #3
Thank you for that link, bassfisher6522.

I went back and found that it happened on Halloween. It was the same day that I foolishly installed a trial of AVG's Tune Up Utlities, or whatever it was called. I spent a lot of time getting rid of every last file associated with Tune Up Utilities and AVG's Secure Search. After I found the last AVG driver and shredded it I finally got my Outlook Express back.
 

Solution