📎 AI Summary:
The thread discusses an issue where a Windows user’s game causes the monitor to turn off and the PC to hang upon mouse or keyboard activity. The original poster tried using power configuration commands and dismisses alternative solutions, seeking specific fixes. Eventually, the problem resolves after upgrading Windows 10 through two updates in 2022, with no further user input on the cause.

Johncoool

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Thread Author #1
I am playing a Microsoft game and every time I go away for a few min the screen would turn off but then the PC hangs when I move the mouse or from keyboard.

So I am trying to edit the power plan so that it won't do that anymore with the below request but it is not working.

POWERCFG /REQUESTSOVERRIDE Process Game.exe Display

I also tried with other processes like wmplayer.exe.

Does anyone know how to solve this?
 

ussnorway

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why not just set them with a mouse?
An image from 'POWERCFG /REQUESTSOVERRIDE <CALLER_TYPE> '<NAME>' <REQUEST> issue'. Instructions to access and configure Windows display personalization, lock screen, power & sleep, and screen saver settings.

An image from 'POWERCFG /REQUESTSOVERRIDE <CALLER_TYPE> '<NAME>' <REQUEST> issue'. Instructions to access and configure Windows display personalization, lock screen, power & sleep, and screen saver settings.

An image from 'POWERCFG /REQUESTSOVERRIDE <CALLER_TYPE> '<NAME>' <REQUEST> issue'. Instructions to access and configure Windows display personalization, lock screen, power & sleep, and screen saver settings.

An image from 'POWERCFG /REQUESTSOVERRIDE <CALLER_TYPE> '<NAME>' <REQUEST> issue'. Instructions to access and configure Windows display personalization, lock screen, power & sleep, and screen saver settings.
 

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Johncoool

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Thread Author #3
If anyone faced this issue and solved it then let me know.

Not interested in alternative solutions unless they include 3rd party tools.
 

Johncoool

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Thread Author #4
The issue is gone after the Windows has been upgraded to a newer version of Windows 10 from the Windows updates that happened 2 times in 2022.
 

Solution