📎 AI Summary:
The user experiences an issue where USB 2.0 devices cannot be connected to USB 3.0 ports, despite being able to connect USB 3.0 devices to USB 2.0 ports. Respondents suggest troubleshooting steps such as updating device drivers, checking system logs, and reinstalling USB hub drivers, but these haven't resolved the issue. The user seeks further solutions, indicating ongoing frustration with the problem.

Spirit789

Honorable Member
Member details
Joined
Oct 2, 2014
Messages
65
Thread Author #1
Hi, I have 4 USB ports (2 X 3.0) (2 X 2.0) in my case, the thing is that I put usb 2.0 on 3.0 port before without problem but now I do.

Now, I can put 3.0 usb on 2.0 port but not 2.0 on 3.0 port.
 

Neemobeer

Windows Forum Team
Staff member
Member details
Joined
Jul 4, 2015
Messages
8,995
I'd try the following
  • Verify and install any missing devices in Device Manager
  • Check the event log for events regarding the PnP manager
  • Uninstall all 'Usb Root Hub' devices in Device Manager (note the mouse will be stop responding for one of the removals and you'll need to use your keyboard to either reboot or navigate the menu to re-scan to allow it to be re-installed.
 

Spirit789

Honorable Member
Member details
Joined
Oct 2, 2014
Messages
65
Thread Author #3
I tried #1 #3 but no use.

And I don't understand the second one.