📎 AI Summary:
The thread discusses issues related to upgrading from Windows 8 to Windows 8.1 and the outcomes when attempting to refresh or reset the system. The original poster experienced downgrading to Windows 8 after a refresh, which others clarified could happen if Windows 8.1 was installed as an update rather than a clean install, or if the refresh process lacked proper installation media. Overall, the conversation highlights confusion between reset and refresh processes and emphasizes that restoring to Windows 8.1 typically requires specific install files or a custom image.
The thread discusses issues related to upgrading from Windows 8 to Windows 8.1 and the outcomes when attempting to refresh or reset the system. The original poster experienced downgrading to Windows 8 after a refresh, which others clarified could happen if Windows 8.1 was installed as an update rather than a clean install, or if the refresh process lacked proper installation media. Overall, the conversation highlights confusion between reset and refresh processes and emphasizes that restoring to Windows 8.1 typically requires specific install files or a custom image.
davidhk129
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You had 8.1 or 8.1 Pro ?
If you had 8.1 Pro and you did the refresh option, you would get reverted back to win 8 Pro.
That scenario applies only to Win 8.1 Pro.
That is the extent of what I know about this odd matter.
I don't know the " why " part.
If you had 8.1 Pro and you did the refresh option, you would get reverted back to win 8 Pro.
That scenario applies only to Win 8.1 Pro.
That is the extent of what I know about this odd matter.
I don't know the " why " part.
Last edited:
Andrea Borman
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That's probably because Windows 8 was the OS that was originally on there and you only installed 8.1 as an update via the Apps Store.. If you had installed Windows 8.1 as a clean install, instead of as an update, you would not have had this problem.I had upgraded my laptop to Win 8.1 and when I refreshed it to see if it really worked it gave me Win 8 in stead.
Anyone else have this happen?
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The term Reset and Refresh seem to get confused when referring to Windows 8. If you upgraded to 8.1, you cannot do a refresh unless you have the Windows 8.1 install files or had created a Custom Refresh Image. Otherwise the process will ask for the media and not complete.
If you Reset your system, then it will use an image to restore the system to factory specifications. In your case, this would probably have been Windows 8 since the 8.1 update does not create a new image for such purposes.
If you Reset your system, then it will use an image to restore the system to factory specifications. In your case, this would probably have been Windows 8 since the 8.1 update does not create a new image for such purposes.
Andrea Borman
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Yes that's what I was trying to say. That if you do a refresh or repair install, you won't get Windows 8.1 back unless you did a custom install from the DVD.The term Reset and Refresh seem to get confused when referring to Windows 8. If you upgraded to 8.1, you cannot do a refresh unless you have the Windows 8.1 install files or had created a Custom Refresh Image. Otherwise the process will ask for the media and not complete.
If you Reset your system, then it will use an image to restore the system to factory specifications. In your case, this would probably have been Windows 8 since the 8.1 update does not create a new image for such purposes.