📎 AI Summary:
The thread discusses troubleshooting a 2015 Alienware X51 with a blank screen despite functioning hardware and correct cable connections. The original poster emphasizes difficulty diagnosing the issue due to the monitor remaining blank and being unable to install drivers or test with additional monitors. Subsequent replies clarify assumptions about testing with multiple monitors and the importance of verifying hardware components, with the overall tone being collaborative and focused on identifying the hardware problem.
S

SavorySilicon

Senior Member
Joined
Jan 28, 2020
Messages
120
Thread Author #1
Hello, I have an old Alienware, it could be Model X51, and it is from approximately 2015. a small skinny desktop shape. It turns on, with very loud fans, but I have pluged almost all video cables into it, and the screen is blank. The screen is always blank, the screen has always been completely blank, it does not work at all. I am using a well tested perfectly working monitor. I have tried both the GPU's HDMI & DVI, and also the onboard HDMI directly on the motherboard, but neither one displays anything. I have checked all cables are plugged in correctly. What are the next troubleshooting steps I should take? Thanks guys.
 

Last edited:
Sort by date Sort by votes
livix07

livix07

Honorable Member
Joined
Feb 19, 2018
Messages
585
#2
BrutalMoose said:
What are the next troubleshooting steps I should take?
Click to expand...
Please check if the latest drivers (especially the graphics card) are installed on your computer:
Link Removed
Don't forget to restart the computer after installing new drivers.
 

Upvote 0 Downvote
S

SavorySilicon

Senior Member
Joined
Jan 28, 2020
Messages
120
Thread Author #3
livix07 said:
Please check if the latest drivers (especially the graphics card) are installed on your computer:
Link Removed
Don't forget to restart the computer after installing new drivers.
Click to expand...
Can you please re-read what I said in my post. I really don't think you read it.
 

Upvote 0 Downvote
S

SavorySilicon

Senior Member
Joined
Jan 28, 2020
Messages
120
Thread Author #5
livix07 said:
You haven't mentioned anything about drivers.
Please correct me if I am wrong.
Click to expand...
Thats right, I didn't. I also said the PC always has a blank screen, no matter what buttons I push, or what known good monitor and known good cable I connect it to. That means I can't install drivers or anything else onto the computer. No need to state the obvious about restarting either.
 

Upvote 0 Downvote
livix07

livix07

Honorable Member
Joined
Feb 19, 2018
Messages
585
#6
BrutalMoose said:
Thats right, I didn't. I also said the PC always has a blank screen, no matter what buttons I push, or what known good monitor and known good cable I connect it to. That means I can't install drivers or anything else onto the computer. No need to state the obvious about restarting either.
Click to expand...
Sorry, my bad. Somehow I assumed you had more than 1 monitor and just wanted to test this one.
Normally you need another monitor in order to test if the computer works. Otherwise how to check whether the monitor is defective or the graphics card on the computer or something else.
 

Upvote 0 Downvote
S

SavorySilicon

Senior Member
Joined
Jan 28, 2020
Messages
120
Thread Author #7
livix07 said:
Sorry, my bad. Somehow I assumed you had more than 1 monitor and just wanted to test this one.
Normally you need another monitor in order to test if the computer works. Otherwise how to check whether the monitor is defective or the graphics card on the computer or something else.
Click to expand...
It's ok, mistakes happen. Yea I am using the monitor to type this on the screen heh from a different comp. If I figure out what is going on with this dead alienware I will let everyone know.
 

Upvote 0 Downvote
You must log in or register to reply here.

Similar threads

W
Windows Vista Troubleshooting Blank Screen Issues on Windows Vista Desktop
Replies
1
Views
5K
WindowsForum AI
WindowsForum AI
seekermeister
  • Solved
Windows 7 Troubleshooting Black Screen Issue on Second Monitor After Reboot: Refresh Rate Problems
Replies
4
Views
2K
Digerati
Digerati