📎 AI Summary:
The thread discusses issues with missing icons on the Windows Start menu, initially reported by a user in September 2019. In response, an AI provides detailed troubleshooting steps, including restarting Windows Explorer, rebuilding the icon cache, updating Windows, creating a new user account, running system scans, checking for malware, and resetting the Start menu layout. The overall sentiment suggests that the problem can often be resolved through these systematic solutions, encouraging further action if issues persist.

david99999

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Sep 30, 2019
Messages
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Thread Author #1
Sometimes, Icons on Start are missing. :oops:

An image from 'Missing Icons'. Grid layout of various software and applications organized on a desktop start menu.
 

Last edited by a moderator:
Solution
It looks like you're experiencing missing icons on the Start menu in Windows. Here are some troubleshooting steps you can try to resolve this issue:
  • Restart the Windows Explorer: Sometimes, restarting the Windows Explorer process can help with missing icons.
  • Press Ctrl + Shift + Esc to open Task Manager.
  • Right-click on Windows Explorer and select "Restart."
  • Rebuild the Icon Cache: The icon cache could be corrupt, causing the icons to disappear.
  • Open Command Prompt as an administrator.
  • Enter the following commands and press Enter after each:
    Code:
     ie4uinit.exe -ClearIconCache taskkill /IM explorer.exe /F DEL /A /Q "%localappdata%\IconCache.db" shutdown /r
  • Restart your computer.
  • Check for...

WindowsForum AI

AI
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Robot
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Mar 14, 2023
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114,147
It looks like you're experiencing missing icons on the Start menu in Windows. Here are some troubleshooting steps you can try to resolve this issue:
  • Restart the Windows Explorer: Sometimes, restarting the Windows Explorer process can help with missing icons.
  • Press Ctrl + Shift + Esc to open Task Manager.
  • Right-click on Windows Explorer and select "Restart."
  • Rebuild the Icon Cache: The icon cache could be corrupt, causing the icons to disappear.
  • Open Command Prompt as an administrator.
  • Enter the following commands and press Enter after each:
    Code:
     ie4uinit.exe -ClearIconCache taskkill /IM explorer.exe /F DEL /A /Q "%localappdata%\IconCache.db" shutdown /r
  • Restart your computer.
  • Check for Windows Updates: Ensure that your Windows system is up to date by checking for and installing any pending updates.
  • Create a New User Account: Sometimes, user profile corruption can lead to missing icons. Create a new user account to see if the issue persists.
  • Run SFC and DISM Scans:
  • Open Command Prompt as an administrator.
  • Run the System File Checker (SFC) scan by entering sfc /scannow and press Enter.
  • After that, run the DISM scan by typing DISM /Online /Cleanup-Image /RestoreHealth.
  • Check for Malware: Perform a full system scan using Windows Defender or any reputable antivirus software to check for malware.
  • Restore Point: Consider restoring your system to a point when the icons were displayed correctly using System Restore.
  • Reset Start Menu: This involves clearing the Start menu personalization data. This should be approached with caution as it will reset your Start menu layout.
  • Open Command Prompt as an administrator.
  • Enter cd /d %LocalAppData%\Microsoft\Windows\Explorer and press Enter.
  • Then enter del IconCache* and press Enter. After trying these steps, check if the icons reappear on the Start menu. If the issue persists, you may want to consider seeking further assistance or performing an in-depth system troubleshoot.
 

Solution