📎 AI Summary:
The thread discusses a Windows 10 Pro user experiencing issues running a non-malicious .exe training program that is being blocked despite disabling Defender and whitelisting it. The user’s application briefly opens then closes, prompting questions about potential OS file issues or other solutions. A responder suggests checking the Event Viewer for errors to aid further troubleshooting. Overall, the conversation centers on resolving program execution issues related to security settings.
C

CMD

New Member
Member details
Joined
May 23, 2020
Messages
2
Thread Author #1
Hello Everyone

I am running Windows 10 pro, I am trying to load a training program which is .exe but my anti virus wont allow it. I has goine into setting and disabled defender but I still cant load this program. My training compant said its an AV issue but I cant fix it can anyone please advise or help??

Defender as also beeb turned off in Group Policy

I would very much appreaciate any help or guidance

Thanks in advance

Chris
 

Sort by date Sort by votes
Neemobeer

Neemobeer

Windows Forum Team
Staff member
Member details
Joined
Jul 4, 2015
Messages
8,995
#2
If it's a 3rd party end point software I would open a support case with them. If you're certain it's a non-malicious application you should be able to whitelist it in your end point protection software.
 

Upvote 0 Downvote
C

CMD

New Member
Member details
Joined
May 23, 2020
Messages
2
Thread Author #3
Hi I have spoken to my training company and they have confirmed it is 100% non malicious and it works on many other systems. I have white listed it as well, but when I open the application it only opens briefly then disappears. It there a possibility my OS could be missing files or something or is there any other way I could over come this ??
I appreciate your help
 

Upvote 0 Downvote
Neemobeer

Neemobeer

Windows Forum Team
Staff member
Member details
Joined
Jul 4, 2015
Messages
8,995
#4
I would suggest looking in the event viewer for errors to further troubleshoot.
 

Upvote 1 Downvote
Solution
You must log in or register to reply here.