I am expereincing a problem I am not sure it's a Windows issue or I Tunes. I store my Tunes Library on a seperate External Hard Drive as the file size is quite big 1786 Song Tracks. When I have finished using I Tunes to play any music and shut I Tunes down my Exteranl hard Drive will not close down and I am receiving a message 'USB generic device - another programme is accessing this and cannot close down' or words to that effect. I am unable to identify the programme in question and I have looked in Services to see what is running and cannot determine the fault. Aplogise if this is not a Windows 7 related issue, any help would be greatly appreciated
📎 AI Summary:
The thread discusses issues related to disconnecting an external hard drive used for an iTunes library, with the original poster experiencing difficulties due to a program accessing the drive after closing iTunes. Several suggestions include consolidating iTunes files on the same drive, uninstalling and reinstalling iTunes, and safely shutting down the computer before disconnecting the external drive. Ultimately, the user resolved the problem by moving everything to a different internal drive and reinstalling iTunes, expressing gratitude for the community's assistance.
The thread discusses issues related to disconnecting an external hard drive used for an iTunes library, with the original poster experiencing difficulties due to a program accessing the drive after closing iTunes. Several suggestions include consolidating iTunes files on the same drive, uninstalling and reinstalling iTunes, and safely shutting down the computer before disconnecting the external drive. Ultimately, the user resolved the problem by moving everything to a different internal drive and reinstalling iTunes, expressing gratitude for the community's assistance.
Solution
Jimbo22
Essential Member
- Joined
- Aug 27, 2008
- Messages
- 5,036
This is what I would do.....I would use Revo Uninstaller and uninstall iTunes. Once that is done, the do the advanced scan to find all the left overs, then delete those. Then reboot.
Then download a new copy of iTunes and install it on the C or D drive.......keeping it's entire contents on either drive.
Then download a new copy of iTunes and install it on the C or D drive.......keeping it's entire contents on either drive.
I keep my music files on my external hard drive. Most of the time, the computer sees the external hard drive as another drive to the computer and l am unable to eject the hard drive. What l do is shut down the computer completely and l unplug the external drive. The shut down will close all programs running.
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