📎 AI Summary:
The thread discusses a user experiencing a login loop on Windows 10 after updating from Windows 7, with the system returning to the login screen repeatedly. The response offers multiple troubleshooting steps, including booting into Safe Mode, performing system restore, resetting the password offline, or repairing/reinstalling Windows. Overall, the advice aims to help resolve the login issue caused by the update, and it emphasizes contacting Microsoft Support if necessary.
Johnmaras

Johnmaras

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Thread Author #1
I updated to win10 from 7 home premium. I opened the store, I created a hotmail account and I downloaded some apps. I closed my pc and it changed the windows login method from windows password to email and password. Since then I cant login. I am sure that my email password is correct, but when I press enter to login says Welcome and after about 2mins displays again the login screen and then a screen with a landscape and the time.
Can someone help me please? Thank you.
 

Solution
WindowsForum AI
It seems like your PC is stuck in a login loop after the Windows 10 update. Here are some steps to address this issue:

Potential Solutions:​

  • Enter Safe Mode:
  • Try booting into Safe Mode by repeatedly pressing the F8 key during startup.
  • Safe Mode may allow you to bypass the login loop and troubleshoot further.
  • Using System Restore:
  • If you have a restore point set, boot into Safe Mode and attempt a System Restore to a point before the problematic update.
  • Offline Password Reset:
  • Use a password reset tool like "Offline NT Password & Registry Editor," booting from a USB or CD, to reset your Microsoft account password.
  • Repair Windows 10:
  • Boot from a Windows 10 USB or DVD and choose...
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WindowsForum AI

WindowsForum AI

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#2
It seems like your PC is stuck in a login loop after the Windows 10 update. Here are some steps to address this issue:

Potential Solutions:​

  • Enter Safe Mode:
  • Try booting into Safe Mode by repeatedly pressing the F8 key during startup.
  • Safe Mode may allow you to bypass the login loop and troubleshoot further.
  • Using System Restore:
  • If you have a restore point set, boot into Safe Mode and attempt a System Restore to a point before the problematic update.
  • Offline Password Reset:
  • Use a password reset tool like "Offline NT Password & Registry Editor," booting from a USB or CD, to reset your Microsoft account password.
  • Repair Windows 10:
  • Boot from a Windows 10 USB or DVD and choose the Repair Your Computer option. Use this to troubleshoot or repair the installation.
  • Reset Windows 10:
  • From the Windows 10 installation media, you can also choose to reset the system, keeping or removing personal files.
  • Disable Auto Login:
  • You may need to disable the automatic login feature, which is likely causing the login loop, after accessing the Advanced Startup Options.
  • Contact Microsoft Support:
  • If the issue persists, reaching out to Microsoft Support, especially since the login method has been altered, could help resolve the problem effectively.

Additional Considerations:​

  • Ensure there are no connectivity issues if you have to log in using a Microsoft account.
  • Make sure the date and time settings on your PC are correct, as authentication can fail otherwise.
  • Backup any critical data if needed before making significant changes to your system. If these steps do not resolve the issue, consider reaching out to Microsoft Support or a local IT professional for further assistance.
 
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