📎 AI Summary:
The thread discusses a Windows 7 user who upgraded to Windows 10 and experienced internet connectivity issues despite attempting driver updates and direct connection to the router. The user seeks solutions, as this appears to be a known problem with Windows 10. Responders suggest resetting the router, but the original poster clarifies the issue persists even when other devices work fine, indicating the problem may be related to the Windows upgrade rather than the network hardware. Overall, the tone is seeking help and sharing troubleshooting ideas.
ChrisKet

ChrisKet

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Thread Author #1
So I've got an old laptop with Windows 7 that I only use for Windows media player but that's now been made defunct buy Microsoft so I've upgraded to Windows 10 but it's totally knocked out my internet connection I've even tried plugging my laptop into the router by a network cable and it still won't connect to the internet I've also tried downloading new drivers from my other computer and installing those still won't connect to the internet, I do understand that this is a known issue with Windows 10 but I'm wondering has anyone got any possible solutions I could try please
 

Solution
Sonny
You might try unplugging your router for 2 minutes. Plug it back in and see if that works. I haven't had no problems lately but did have that problem with earlier versions of 10. That might work.
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Sonny

Sonny

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#2
You might try unplugging your router for 2 minutes. Plug it back in and see if that works. I haven't had no problems lately but did have that problem with earlier versions of 10. That might work.
 

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Solution
ChrisKet

ChrisKet

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Thread Author #3
Everything else is working fine on the router including the same laptop until I installed Windows 10 so it's not that there's actually no internet interface installed at all
 

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Sonny

Sonny

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#4
I would still reset your router. I have two computers. My laptop was just fine. My desktop was the one that couldn't connect. What I did worked for me. Give it a shot. Can't hurt nothing.
 

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