📎 AI Summary:
The thread discusses a Windows 10 laptop that shuts down after the login screen, with the original poster unable to access troubleshooting options via F8. Several users suggest entering BIOS settings or checking for hardware issues, but ultimately, the original poster concludes that the problem was hardware-related, resolved by replacing the hard disk. The overall sentiment indicates that hardware faults can cause such boot issues, and replacing components can be an effective solution.
acmedeepak

acmedeepak

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Jun 21, 2020
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3
Thread Author #1
My laptop with win 10 OS has a problem. When I stat my computer, it boots the login screen and then shutdowns without any problem. On search, I found that function key F8 will open the troubleshooting options to help me restore the settings but pressing F8 on start screen does not open anything on my laptop. Please help me what to do with this?
 

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acmedeepak

acmedeepak

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Jun 21, 2020
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Thread Author #2
I is a hp compact with windows 10 home, 2GB RAM. That is all I know. As I can no start my laptop and am unable to login because of the problem, The laptop does not let me enter the user name or password, just by showing the login screen system shuts down.
 

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bochane

bochane

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Joined
Oct 18, 2012
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#3
You need to press some function key during power up sequence to enter your bios. Download the manual to find out which.
B.t.w. which HP is it, see label on the back side.
 

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R

rahulsaha

New Member
Joined
May 31, 2020
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#4
Hi,
Have you downloaded new W10 drives from the HP and Brother sites?
If you leave out/remove both printers and reboot, does Outlook function then and keeps it functioning?
Is internet working when Outlook refuges to send/receive email, you can open web pages, download...?
How are the printers connected, wireless, Bluetooth, with cable?
Did you receive error messages or are they in the log?
thanks,
rahulsaha.
 

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acmedeepak

acmedeepak

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Jun 21, 2020
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3
Thread Author #5
Thanks. This has no proper solution, It is a hardware issue and I bought a new hard disk. This solved my problem.
 

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