📎 AI Summary:
The forum thread discusses a troubleshooting issue where the original poster, Jnheppy, has followed a video guide to reset a password but encounters a problem before reaching the final reset screen and suspects they are locked out of Windows security. The respondent asks for specific details about what appears on Jnheppy's screen to better diagnose the problem. Overall, the conversation aims to diagnose and resolve the password reset difficulty.

Jnheppy

New Member
Joined
Oct 16, 2013
Messages
1
Thread Author #1
I tried that video and most of it worked all the way up until right before you actually reset the password to clear. I never got that screen and I think I'm
Locked out of the Sam security now. What do I do?
 

Solution
Start by explaining exactly what is on the screen when you get lost in the video directions, that might help us determine what is going wrong.

Josephur

Windows Forum Admin
Staff member
Premium Supporter
Microsoft Certified Professional
Joined
Aug 3, 2010
Messages
1,283
Start by explaining exactly what is on the screen when you get lost in the video directions, that might help us determine what is going wrong.
 

Solution