📎 AI Summary:
The forum thread discusses an issue with opening "Help and Support" in Windows 10, which results in an explorer error. The original poster, Chris, mentions accessing Help via the Start menu and updates to a new version, questioning how to confirm they have the latest update. Other users suggest that the Start menu appearance may differ due to use of classic shell or custom themes, which could be contributing to the problem.

Chris Hartsfield

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Thread Author #1
When I try to open "Help and Support" in my Windows 10, I get an explorer error. How can I resolve this?

An image from ''Windows Help and Support' Missing'. Error message stating no program is associated to open the file in explorer.exe.
 

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davehc

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Is that a start menu from the released windows 10? Looks nothing like mine??
 

nmsuk

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That looks like classic shell and nothing like the modernui hybrid 10 uses. I'm guessing thats the problem
 
Solution

davehc

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Sure thing!
 

Chris Hartsfield

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I updated to the new version and checked yesterday and there were no new updates. How can I confirm that I have the latest version?

This is what the start button brings up on my right monitor:

An image from ''Windows Help and Support' Missing'. Windows 10 start menu showing apps, weather, and Twitter on a desktop screen.
 

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