Windows 10 "Windows Help and Support" Missing

Chris Hartsfield · Sep 10, 2015

When I try to open "Help and Support" in my Windows 10, I get an explorer error. How can I resolve this?

An image from ''Windows Help and Support' Missing'. Error message stating no program is associated to open the file in explorer.exe.

davehc · Sep 10, 2015

What path/where did you select "Help and Support"?

Chris Hartsfield · Sep 10, 2015

From the start menu.

An image from ''Windows Help and Support' Missing'. Windows Start Menu open showing applications, settings, and shutdown options.

davehc · Sep 10, 2015

Is that a start menu from the released windows 10? Looks nothing like mine??

nmsuk · Sep 10, 2015

That looks like classic shell and nothing like the modernui hybrid 10 uses. I'm guessing thats the problem

davehc · Sep 11, 2015

Sure thing!

Chris Hartsfield · Sep 11, 2015

I updated to the new version and checked yesterday and there were no new updates. How can I confirm that I have the latest version?

This is what the start button brings up on my right monitor:

An image from ''Windows Help and Support' Missing'. Windows 10 start menu showing apps, weather, and Twitter on a desktop screen.

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Windows 10 "Windows Help and Support" Missing

Chris Hartsfield

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nmsuk

davehc

Essential Member

Chris Hartsfield

Well-Known Member

davehc

Essential Member

nmsuk

Essential Member

davehc

Essential Member

Chris Hartsfield

Well-Known Member

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