📎 AI Summary:
The thread discusses a user’s issue with losing internet connectivity after upgrading from Windows 7 to Windows 8, despite the hardware and drivers appearing compatible. Attempts to fix the problem, including driver updates and checking router firmware, have been unsuccessful, and Microsoft tech support has been unable to resolve it. The user is considering testing a new LAN card as a potential solution, with suggestions from others to try replacing the network hardware or verify router settings.
r3n1sh

r3n1sh

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Thread Author #1
Hello Folks,

I recently upgraded my system from Win7 Pro to Win8 and somehow my internet broadband connection stopped working after the upgrade.

I have checked my internet connection (works), Ethernet cable (works - tested using laptop).

Am not sure if it is of any help but the lights where the lan cable is connected to the modem gives a long blink every 3 seconds.

Also tried installing the drivers in compatibility win7 mode.:upset:

Can anyone suggest how to fix this?

Name of the MB: GA-G31-MES2L (rev 1.x) - F10

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_02\4&15E70C52&0&00E1
Driver: C:\WINDOWS\system32\DRIVERS\Rt64win7.sys, 7.49.0927.2011 (English), 9/29/2011 09:30:34, 646248 bytes
Driver: C:\WINDOWS\system32\RtNicProp64.dll, 1.02.0000.0003 (English), 9/29/2011 09:30:34, 74272 bytes
Driver: C:\WINDOWS\system32\RTNUninst64.dll, 1.00.0000.0005 (English), 9/29/2011 09:30:34, 107552 bytes

Thanks
Renish
 

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kemical

kemical

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#2
Hi Renish,

I think I found a Windows 8 equivalent here:

Link Removed

Here's the link:
Link Removed
 

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r3n1sh

r3n1sh

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Thread Author #3
kemical said:
Hi Renish,

I think I found a Windows 8 equivalent here:

Link Removed

Here's the link:
Link Removed
Click to expand...

Thank you but this did not help either :(. I am in talks with the Microsoft tech team but they cant figure it out either. According to them it is out of scope for them.

The same set of hardware works fine on Win7 and when doing a Windows 8 upgrade assistant it even shows it as compatible o_0
 

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kemical

kemical

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#4
What about router firmware? Could be worth a look...
 

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r3n1sh

r3n1sh

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Thread Author #6
MS is willing to refund cos they couldnt fix my issue but I am thinking should i just pick up another cheap lan card and try it out if it works cos i picked it up at the offer and dont think there would be another one. Suggestions?
 

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kemical

kemical

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#7
That would be one way round it. I also notice you have a spare PCIEx1 slot although as to which lan card would be best I'm unsure without further investigation.
 

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