📎 AI Summary:
The user reports recurring issues with updating SAS (SuperAntiSpyware), experiencing duplicate updates and failed installations across multiple computers, despite attempts to resolve them via community forums and updates. They mention that the SAS team is aware and working on a fix, and have found a temporary workaround through a forum thread. Overall, the sentiment suggests frustration with the update failures but reassurance that the developers are addressing the problem.
catilley1092

catilley1092

Extraordinary Member
Member details
Joined
Nov 19, 2010
Messages
1,038
Thread Author #1
This is the 2nd time within a week that this issue has arisen. Whenever I try to update SAS, or the Pro version does on it's own (I have 2 Pro versions), it appears as though it's updating, twice. Like there's going to be 2 updates.

Then, after the updates are finishing downloading, there's 2 red stripes across the update interface, saying that the update process failed.

This has happened on 2 different computers, different partitions on each. It's not my primary protection, but I do run it daily to scan & remove tracking & ad cookies, it has caught a trojan every now & then, when I used to use free antivirus protection.

Anyone else noticed or has this issue? The other time was last week, I forget the day.

Cat
 

Solution
catilley1092
This is an ongoing issue. Several times this has continued, even with the 2 Pro versions that I have. Here is one thread on SuperAntiSpyware's forum describing the issue:

Link Removed due to 404 Error

This thread is on it's 4th page, and still ongoing. However, the solution is there also, not a permanent one, but it can be updated.

SUPERAntiSpyware.com - Database Definition Information

This works only if the latest version is installed. I was at least glad to find some kind of a way to update until the issue is fixed. As you can read in the thread, the SAS team is aware of the issue & is working on it.

Cat
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catilley1092

catilley1092

Extraordinary Member
Member details
Joined
Nov 19, 2010
Messages
1,038
Thread Author #2
This is an ongoing issue. Several times this has continued, even with the 2 Pro versions that I have. Here is one thread on SuperAntiSpyware's forum describing the issue:

Link Removed due to 404 Error

This thread is on it's 4th page, and still ongoing. However, the solution is there also, not a permanent one, but it can be updated.

SUPERAntiSpyware.com - Database Definition Information

This works only if the latest version is installed. I was at least glad to find some kind of a way to update until the issue is fixed. As you can read in the thread, the SAS team is aware of the issue & is working on it.

Cat
 
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