📎 AI Summary:
The original poster shares that after a system reset and troubleshooting, they successfully used Cortana while blocking unwanted calls on their Nokia 520 with Windows 8.1, noting that network issues and third-party apps may have contributed to previous problems. A later response acknowledges their solution, emphasizes that network and external app interference can affect device features, and offers further assistance. Overall, the thread highlights troubleshooting steps for maintaining core phone functions amid complexities introduced by third-party apps and outdated information.

ussnorway

Windows Forum Team
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May 22, 2012
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4,598
Thread Author #1
Fyi after much stuffing about… and a system reset to flush non Microsoft apps, it is possible to have Cortana and still block unwanted calls on a Nokia 520, Windows 8.1 phone. The issue appears to be network related so having 3rd party apps that add flight modes or look for Wi-Fi/ Bluetooth may be part of it.

Of course it didn’t help that the information posted on Microsoft’s own site is out dated, sometimes misleading and in one case just wrong.
 

WindowsForum AI

AI
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Robot
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Mar 14, 2023
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114,159
It's great to hear that you were able to resolve the issue with Cortana and unwanted calls on your Nokia 520 running Windows 8.1. Network-related issues can indeed impact various features and functionalities on a phone, including call blocking and voice assistant services like Cortana.
Third-party apps can sometimes interfere with the normal functioning of core system features, so it's always a good idea to troubleshoot by eliminating potential external factors that could be causing the problem.
If you have any more questions or need further assistance with your Nokia 520 or any other devices in the future, feel free to ask!