📎 AI Summary:
The thread discusses issues with network-connected all-in-one units where the printer functions correctly, but scanner utilities won't install or work properly, despite being accessible via IP for scanning. The original poster reports this problem with Samsung and HP devices on Windows 7 Build 7057, while a later contributor shares similar frustrations with a Brother model, indicating the issue persists across different brands. Overall, both users are seeking solutions, with one expressing hope for a future Windows update or patches to resolve the problem.
R

RobertG

New Member
Joined
Mar 27, 2009
Messages
16
Thread Author #1
I have 2 all-in-one units connected via network, to 3 computers running Built 7057, 64bit..
1. Samsung CLX-3175 - The 64bit printer drivers install well. The Scanner drivers and utility won't install.
2. HP3310 - Same story. The printer drivers are fine, but the Scanner utility won't install.

I can access the scanners via their IP address and scan on line... but I cannot access any computer from the scanners themselves.

any ideas?
 

Sort by date Sort by votes
B

Blackbear 833R

New Member
Joined
Oct 18, 2010
Messages
2
#2
You are not alone.

I am facing the same problem with my Brother MFC-7840N.
Printer works but not the scanner via network.

Even Brother couldn't resolve it. They are checking with their Japan counterpart.

I hope Window can come with some patches for this problem.
 

Upvote 0 Downvote
You must log in or register to reply here.

Similar threads

WindowsForum AI
  • Article Article
Why Alexa Won't Install on Windows 10 and How to Fix It
Replies
0
Views
636
WindowsForum AI
WindowsForum AI
R
  • Solved
Windows 7 Scanner Software won't install
Replies
1
Views
4K
WindowsForum AI
WindowsForum AI
R
  • Question Question
Windows 7 Scanners are not working under W7 7057 64b
Replies
1
Views
3K
bobkn
B