Windows 7 Please help. Product key does not match :(

jayyjay90 · Nov 21, 2011

I recently borrowed a windows 7 disk from a friend of mine. I wanted to wipe my hard drive clean because my laptop was getting slow from all my downloads. I popped in the CD and all was working fine. I got to the window where it asks me for my product key. I look on the bottom of my laptop, enter the key and press next. A pop up then comes up saying
"Product key does not match current Windows SKU." I have no idea what this means.
I used to wipe my computer clean all the time on my desktop (windows xp) with no problem.
Please can someone help me
thanks in advance, Justin

Drew · Nov 21, 2011

It means the Key entered does not correspond to the disc being used to install the OS on that machine.

jayyjay90 · Nov 21, 2011

Now the cd has a cd key -_-? My computer came with an activation code, why am i not able to use that one? and i have work from my computer and i have work in the morning. is there anything i can do to get it working before the morning?

Sonny · Nov 21, 2011

Did windows 7 come installed on your computer. If it did you will need to use windows 7 oem disk.

jayyjay90 · Nov 21, 2011

yes it came pre installed with an activation code on the bottom like most pre-insalled windows computers I buy.
Where can i get an oem disk?

Sonny · Nov 21, 2011

You might check to see if one of your friends have one or check the internet to burn an iso disk. Just make sure that it is oem.

jayyjay90 · Nov 21, 2011

OMG THANK YOU SO MUCH. 1 more question. my laptop is now stuck on this "type your windows product key" screen.. how do i get out of it?

Sonny · Nov 21, 2011

Not sure what the right way is but I have removed the disk and then just shut it down. As I said I don't know if this is the correct way or not.

jayyjay90 · Nov 21, 2011

ok then..thank you very much

Sonny · Nov 21, 2011

Your welcome jayjay. Let us know how that worked for you and Welcome to the forum.

patcooke · Nov 21, 2011

Your laptop should have a recovery partition which you can boot into and enable you to do a full recovery in minutes with the correct oem system all configured with correct drivers.

thirtysenses · Feb 8, 2012

Have you tried reactivating by telephone?
Activate Windows 7 manually:
1. Click Start, and in the Search box type : slui.exe 4
2. Press ENTER on your Keyboard
3. Select your Country.
4. Select the Phone Activation option, and hold on for a real person.
Link Removed

thirtysenses · Feb 8, 2012

The product key on the bottom of teh computer is for Windows.

Most likely your computer came with a free trial of Office and you'll need to buy the full version. If you bought the full version then the key is on the back of the CD case.

You can also use Open Office. It's free and legal from openoffice.org and is compatible with MS Office.

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Windows 7 Please help. Product key does not match :(

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