Windows 7 2 different bsod problems

T

theace123

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Jul 31, 2010
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OK guys hope you can help me I just bought son a new pc installed windows 7 ultimate and keep getting these bsods, anyway a bit of background, I did have a gtx260 installed but I have removed this as I thought this was the cause and I was gonna rma it, I have tested the ram with memtest86+ , the 2bsods i`m getting are a bad pool header one that seems to happen when watching movies online or just online and I have also had a system thread exception one that seems to happen when playing games, the spec for the pc is as follows.

ASrock N68C-S
AMD Athlon II X4 635 2.9ghz
2gb DDR3 (geil cl9-9-9 DDR 3 1333)
500gb HDD (Hitachi HDS721050CLA SCSI Disk Device)

Have uploaded the four dump files from most recent dumps.View attachment dump.zipView attachment dump.zip
 
Solution
T
Hey there.

No, the video card is not the cause of problems. You can reinstall it.

What you really want to do is get rid of that AVG which has caused the stop errors. Here is a special tool to use, to do so in safe mode:

AV Uninstallers - Windows 7 Forums

I recommend installing MSE after since it never causes bsod and is light on resources.

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You'll want to update the video card driver from here:
Code: 
nvlddmkm nvlddmkm.sys Tue Jul 14 15:54:48 2009

Link Removed - Invalid URL

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You should also install this latest NVIDIA chipset driver package for the motherboard:

Link Removed

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You'll be fine after doing these things. Enjoy.
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Unfortunately, the video card may be defective. It's the only thing that keeps causing problems and you pretty much did everything we could to try to alleviate them.

Out of curiosity, do you know which power supply you have or how many watts its maximum output is rated at?
 
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I have an OCZ Fatality 550w psu, You say that the video card may be defective but I was having the exact same problems when the video card was not installed , is there a possibility that I have purchased a duff psu.
 
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Just to let you know I have taken the gtx260 out, swapped the ocz psu for the original psu, tried playing Arkum Asylum again and still get the exact same bsod, this could be down to the fact that the onboard graphics cant handle a game like that even on the lowest settings but I am at a loss as to what is causing the problem, anyway thanks for all your help with this issue I will try some other sites to see if they can shed some light on this problem thanks again for all your help.
 
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You're welcome.

Regardless of which video card you've been running, you keep on getting video errors. I would re-install the latest driver again, to be absolutely sure it's installed well. Running a system file integrity check can't hurt any. To do so, open an elevated command prompt. Type this then hit enter: sfc /scannow

Make sure there is no overclocking of any sort in the cpu/ram/vram/gpu and make sure your copy of Windows is from an authorized source. Use Windows Update to make sure it's updated to latest.

If the latest bios is not installed, do so.
 
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