3 blue screen in 2 days after amd driver update i think

#1
the pc is new and this is the first time i have this problem ,after a driver update,
Pls help
 


Attachments

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#2
Code:
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*                        Bugcheck Analysis                                    *
*                                                                             *
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Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800d34c010, fffff88007b3de98, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+ce98 )

Followup: MachineOwner
Hi,
all three dump files were the same and basically it means the graphics driver did not respond within a certain time. Try removing the gpu driver using this application as it will also remove any stray bits of driver left behind by other versions:
Display Driver Uninstaller (DDU) V15.7.1.0 Released. - Wagnardmobile Forum
You will have to boot into safe mode to use the app correctly.

Once removed and after you've booted back into normal windows install the latest gpu driver for your card:
Download Drivers

Any problems post back.

Post any new dump files.
 


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