Guys, I've been having some extremely weird problems with my Windows 7 Home Premium PC. It's brand new, bought in the beginning of the year. There's 4 problems. Main one comes first:
Today, while I was watching You Tube videos, got a blue screen twice. But not the 'blue screen of death', that blue color you get when you start Windows 7, light blue gradient. The computer responded to nothing. After a while, that screen went off but the CPU was still on. I rebooted it, came back to the website and same thing again. I rebooted it again without going to those websites of before. Here I am, posting these problems only.
The computer, in the last weeks, also had a problem twice in which, when you put it to turn off, it finishes the process, but the CPU's still on and won't turn off by itself at no way. Usually happens when you use the Power button on the keyboard. With the Start Menu option, it's okay.
I use an LG monitor that is actually a TV. It often has a problem in which it changes the screen resolution by itself, always after I leave it in standby mode for a long while. Therefore, I have Intel TV wizard installed, with all possible updated drivers to see if that stopped, but it keeps going on so far. I went to W7 troubleshooting and one of the problems there was with 'TVWizard2ft', does it have anything to do with that?
And 2 days ago the computer had the craziest of all problems. Avast had its license expired (even though it was due 2011), I couldn't uninstall it even with Revo Uninstaller. Computer's date was changed to 2099. All websites I went to on Firefox and IE said it wasn't a safe connection, so I couldn't browse anywhere. I fixed it manually and rebooted, so it's fine now.
On Windows problems log it doesn't seem to have anything to do with this, except for an issue of 01/12/10 (old, but seems to be important), check out the log (i tried to attach all logs in this post but errors happened):
HijackThis log:
Sorry for such an ENOURMOUS text. I just wanted to give you all the info.
Some stuff about the computer:
Windows 7 Home Premium
Processor: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93 GHz 2.93 GHz
Installed Memory (RAM): 2 GB
Sistem type: OS 32-bit
Today, while I was watching You Tube videos, got a blue screen twice. But not the 'blue screen of death', that blue color you get when you start Windows 7, light blue gradient. The computer responded to nothing. After a while, that screen went off but the CPU was still on. I rebooted it, came back to the website and same thing again. I rebooted it again without going to those websites of before. Here I am, posting these problems only.
The computer, in the last weeks, also had a problem twice in which, when you put it to turn off, it finishes the process, but the CPU's still on and won't turn off by itself at no way. Usually happens when you use the Power button on the keyboard. With the Start Menu option, it's okay.
I use an LG monitor that is actually a TV. It often has a problem in which it changes the screen resolution by itself, always after I leave it in standby mode for a long while. Therefore, I have Intel TV wizard installed, with all possible updated drivers to see if that stopped, but it keeps going on so far. I went to W7 troubleshooting and one of the problems there was with 'TVWizard2ft', does it have anything to do with that?
And 2 days ago the computer had the craziest of all problems. Avast had its license expired (even though it was due 2011), I couldn't uninstall it even with Revo Uninstaller. Computer's date was changed to 2099. All websites I went to on Firefox and IE said it wasn't a safe connection, so I couldn't browse anywhere. I fixed it manually and rebooted, so it's fine now.
On Windows problems log it doesn't seem to have anything to do with this, except for an issue of 01/12/10 (old, but seems to be important), check out the log (i tried to attach all logs in this post but errors happened):
I scanned it today with Avast and nothing. Also defragged it. Yesterday I used ComboFix, but guess what, it had a problem too. There was a point in which only the computer background would show and wouldn't get out of there for nothing, didn't respond to any command. I left it there for a long while, cause it could be a ComboFix's process, but it never stopped. I promise to try again later.
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Identification of Location: 1046
Files that help describe the problem (some files may no longer be available)
011210-15787-01.dmp
sysdata.xml
View a temporary copy of files
WARNING: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Additional information about the problem
BCCode: 1000008e
BCP1: C0000005
BCP2: 00000008
BCP3: 8F8E8F58
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
HijackThis log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 15:50:37, on 13/06/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\VIA\VIAudioi\VDeck\VDeck.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Master\Documents\lééti\Glee_ The Music, Volume 2\HiJackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
I need help, even if it's just with the worse of problems, because the PC is brand new and was quite expensive. Mommy paid it. And things look bad. If it crashes, I'm sure dead.Globo.com - Absolutamente tudo sobre esportes, notĂcias, entretenimento e vĂdeos
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\PROGRAM FILES\GBPLUGIN\gbieh.dll
O2 - BHO: G-Buster Browser Defense CEF - {C41A1C0E-EA6C-11D4-B1B8-444553540003} - C:\Program Files\GbPlugin\gbiehCef.dll
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files\VIA\VIAudioi\VDeck\VDeck.exe -r
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Pesquisar - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - Link Removed - Invalid URL
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - Link Removed - Invalid URL
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DB6BF2CD-4F59-4F1C-AA9C-D08C0B61A931} (GbpDistObj Class) - https://imagem.caixa.gov.br/cab/gbpdist.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: GbPluginBb - C:\PROGRAM FILES\GBPLUGIN\gbieh.dll
O20 - Winlogon Notify: GbPluginCef - C:\Program Files\GbPlugin\gbiehCef.dll
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Gbp Service (GbpSv) - - C:\PROGRA~1\GbPlugin\GbpSv.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
--
End of file - 4741 bytes
Sorry for such an ENOURMOUS text. I just wanted to give you all the info.
Some stuff about the computer:
Windows 7 Home Premium
Processor: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93 GHz 2.93 GHz
Installed Memory (RAM): 2 GB
Sistem type: OS 32-bit