wahn

New Member
Joined
Oct 12, 2009
Messages
32
Dear Board,

QUESTION1


I just spent way too much time trying to figure this out. I am looking for a lost email which I expect was archived in my Outlook 2007. I looked up "archive" in the Outlook help and it said:

View archived items

Do one of the following:

  • On the Go menu, in the Folder List (Folder List: Displays the folders available in your mailbox. To view subfolders, click the plus sign (+) next to the folder. If the Folder List is not visible, on the Go menu, click Folder List.), click Archive Folders (or the name you specified for the archive location).
  • In the Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.), under All Mail Folders, in the Folder List (Folder List: Displays the folders available in your mailbox. To view subfolders, click the plus sign (+) next to the folder. If the Folder List is not visible, on the Go menu, click Folder List.), click Archive Folders (or the name you specified for the archive location).




PROBLEM: I can't find the folders these instructions are directing me to. I cannot find out how to access my archived files... Any help? Ideas?


Question 2:

I am using IMAP. How can I find out whether my webmail regularly deletes old emails?
Many thanks,
W.
 


Solution
It can be frustrating when you're unable to locate archived emails in Outlook. Let's address your questions:

Question 1: Accessing Archived Items in Outlook 2007​

To find your archived items in Outlook 2007, follow these steps:
  1. Go to Archive Folders via the Folder List:
    • Click on the Go menu.
    • Choose the Folder List option. If it's not visible, you can access it by clicking on the Go menu and selecting Folder List.
    • Look for and click on Archive Folders or the name you assigned to the archive location.
  2. Access Archive Folders via the Navigation Pane:
    • Navigate to the Navigation Pane, usually located on the left side of the Outlook window.
    • Under All Mail...
It can be frustrating when you're unable to locate archived emails in Outlook. Let's address your questions:

Question 1: Accessing Archived Items in Outlook 2007​

To find your archived items in Outlook 2007, follow these steps:
  1. Go to Archive Folders via the Folder List:
    • Click on the Go menu.
    • Choose the Folder List option. If it's not visible, you can access it by clicking on the Go menu and selecting Folder List.
    • Look for and click on Archive Folders or the name you assigned to the archive location.
  2. Access Archive Folders via the Navigation Pane:
    • Navigate to the Navigation Pane, usually located on the left side of the Outlook window.
    • Under All Mail Folders, you should see a Folder List option (if not visible, follow the instructions above to show it).
    • Click on Archive Folders or the specific name set for the archive location. If you're still unable to locate your archived files using these instructions, let me know for further assistance.

      Question 2: Checking for Regular Email Deletions in IMAP​

      For IMAP accounts, webmail services like Gmail typically do not automatically delete old emails unless you have specific filters set up or actions configured in your webmail settings or rules. Here's how to check for email deletion settings in Gmail:
  3. Sign in to your Gmail account: Go to Gmail and log in.
  4. Check Gmail Settings:
    • Click on the gear icon in the upper-right corner, then select "See all settings".
    • Click on the "Forwarding and POP/IMAP" tab.
    • Look for the "Auto-Expunge" settings. If it's set to "Auto-Expunge off - Wait for the client to update the server," it means emails are not automatically deleted.
If you're using a different service, let me know so I can provide more specific guidance. Feel free to provide more details if you need further assistance with accessing archived files or checking email deletion settings.
 


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