Activation error with Windows 8.1 Pro

Discussion in 'Windows 8 Help and Support' started by AbdelRahman Hany, Jul 8, 2014.

  1. AbdelRahman Hany

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    Well, I bought a new HP 2000-2b19wm from 4 months with Windows 8.1 Pro pre-installed on it, but 2 weeks ago a problem with the activation popped out, saying that my license will expire soon and I need to activate windows. I used to ignore it and press close, and it came only once in a while, but now with every click or press it pops out, and it really annoys me. When I bought the laptop no DVD came with it, as it is pre-installed. So I'm a bit concerned because I think the guy installed on it a pirated copy (which I payed for it the full Windows 8 full price) and I'm not sure what to do. Of course I cant go back to the guy because he is in another city. I know that Google is my friend but sometimes friends are useless, so I will really appreciate some help here. Thanks in advance :)

    Oh! And here is a screenshot of the message if you like to see it: [​IMG]
     
  2. kemical

    kemical Windows Forum Admin
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  3. Sonny

    Sonny Fantastic Member

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    I just had the same problem two days ago. Bought a HP Pavilion notebook and it said windows was not activated. I did call Microsoft support and told them I just bought it but couldn't activate it. They went and generated me a new product key. You might have to make that call and see if they can do the same for you. Good luck!
     
  4. patcooke

    patcooke Microsoft MVP
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    "When I bought the laptop no DVD came with it, as it is pre-installed. So I'm a bit concerned because I think the guy installed on it a pirated copy (which I payed for it the full Windows 8 full price) and I'm not sure what to do."

    Pre-installation is standard now so that alone is no reason to suspect software piracy. You do need to activate a new load of Windows within a month of buying it so you should not ignore it. You should go ahead and activate it.

    Because Windows is pre-installed you should also run the utility which comes with your machine to burn a set of recovery disks. If you do not do this you will have no means of recovering your system if and when your hard drive fails or you suffer somemakor system corruption/infection.
     
  5. AbdelRahman Hany

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    That link isn't for Windows 8.1

    I will try that, thanks :)

    You mean I shall backup the whole C drive because the activation error may corrupt it?
     
  6. patcooke

    patcooke Microsoft MVP
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    No - activations is not going to corrupt your pc. I'm not talking about making a backup of your recovery partition. A pc or laptop which comes with Windows pre-installed also has a recovery partition from which you can boot a recovery process which resets your pc back to the state in which you bought it. This is a convenient way to recover your pc from a serious problem or if you wish to reset it to manufacturer standard. The one weak link lies in the fact the recovery partition is stored on the same physical drive as your live system so if the hard drive itself fails then you have lost not only your entire system but also the means to recover it. For theis reason your pc will have a built in utility to burn a set of dvd's with the recovery image which you should do and then keep safely in case you should suffer a complete hard drive failure. (I'd actually make two copies of the dvds! - but then I don't trust computers!)
     

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