Hi
I've been dealing with this for years.
I have Comcast and use their homepage.
There are always videos that I click on that will not open in Chrome, it tells you to activate Flash and shows you how, but when you do it you always get a message that says we are having a problem, try again later.
It's the same for everyone as far as I know and has really been a problem for years.
I've never found a way to get around it, just below these videos on the page are videos that will run fine from YouTube etc.
I don't know why this issue is never addressed, but I've never really tried another browser to see if I can make them work there.
Mike