Here, I haven't given you any specs yet:
MB: MS-7578
CPU: AMD Phenom II X4 925
RAM: 4GB
Graphics: NVIDIA GeForce 210
AV: AVG Free 9.5 (probably moot considering the BSODs aren't limited to internet surfing)
WC: HP KQ245AA (USB webcam w/integrated mic)
ok i can understand your reluctance to remove computer components but at some point over the next few days it may become the best way to eliminate the possibility that your ram may be incompatible by removing all but one stick , so if you have a computer competent friend this may become necessary ?
your antivirus covers every file on your system and isn't limited just to protection during browsing so please try not to assume it can't be the cause ?
It is possible your web-cam and or it's drivers could be causing problems but there's no proof yet ?
I am concerned that your ram was a problem with the first build which could indicate your motherboard is fussy about the ram spec and that could still be an issue ?
windows debugger shows it's a
BugCheck 124, {0, 8c20f65c, 0, 0}
Probably caused by : hardware
0x124 errors are:- hardware problems- compatibility issues (hardware or driver)- corrupted driver (not all agree with this) stress tests needed
please can you humour me and run a thorough ram test ?
I get consistent results by burning to CD (using an ISO burner) & running from boot
memtest86+ for at least 5 passes and moving the sticks between slots to verify motherboard ram slots work as well as the ram sticks.
this may well take 7hrs or so and running overnight is often the best way
debugger also stated
BUGCHECK_STR: 0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
STACK_TEXT:
88395cc4 832d4fc5 8c20f640 8336dc28 8336dc20 nt!WheapCreateTriageDumpFromPreviousSession+0x32
88395ce4 832d5def 8336dc20 8c20f640 8336dc50 nt!WheapProcessWorkQueueItem+0x56
88395d00 83273f3b 8336dc20 00000000 859baa70 nt!WheapWorkQueueWorkerRoutine+0x1f
88395d50 834146bb 00000001 a1940ae7 00000000 nt!ExpWorkerThread+0x10d
88395d90 832c60f9 83273e2e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV
BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_PRV
Followup: MachineOwner
---------
which is pointing at your processor and or it's relationship with the ram as the AMD chip contains the memory controller so can you also run a stress test where I recommend using
prime95 and if you have a faulty hardware component it will crash within a few minutes
please let us know the results and upload anymore .dmp files here so we can look for a trend ?
can you run the
windows 7 upgrade advisor to check your hardware compatibility ?
please run the free version of
SIW and click file save as HTML then use that output for system reference.
what is the make and model of your power supply ?
using CPUZ by downloading it and running
CPU-Z select the memory and speed tabs then post your exact make and model of RAM here ?
this will all give us some clues to help debug your crashes