Blue screen when i close lid.

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by wizy123, Jun 29, 2014.

  1. wizy123

    wizy123 Member

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    ive been noticing a bluescreen when i close my lid (this does NOT put the computer to sleep, but does force everything to my second screen.
    Any help would be great!
     

    Attached Files:

  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff96000146483, fffff88009eea030, 0}
    
    Probably caused by : win32k.sys ( win32k!HmgLockEx+a3 )
    
    Followup: MachineOwner
    
    Hi,
    all your dump files are the same bugcheck 3B and can either mean you have some corrupt data and/or old drivers or you have a hardware fault possibly RAM.
    One was apparent straight away in that your missing a service pack. Please download and install service pack 1:
    http://www.microsoft.com/en-gb/download/details.aspx?id=5842
    If you have issues installing the update the you might need the update readiness tool:
    http://www.microsoft.com/en-gb/download/details.aspx?id=3132

    Apart from the GPU driver you also have some pretty old drivers although with lappies I'm sure your aware that it's the manufacturer who supply the updates. Checking the support page I don't think there's much to update:
    http://www.asus.com/ROG_ROG/G74SX/HelpDesk_Download/

    If the issue persists after installing the above check Windows hasn't got corrupt by running the system file scanner:
    Find command prompt in the start menu, right click on it and run as admin. Type:
    sfc /scannow
    Press enter and await results

    It might also be worth testing your RAM too. Download and run Memtest86:
    http://www.memtest.org/

    If possible run overnight or for 12 hours.
     

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