Windows 10 Blue screen when playing maplestory ( no errors)

Naruto28612 said:

After a few months I decided to play Maplestory again and after I downloaded and Installed everything I opened maplestory but then the only thing I saw was a blue screen. It doesn't show any error on screen and I can just hear maplestory music in the background. And when I alt tab, i can just go back with using my pc. I tried updating my graphics card etc but that didn't help either. Does anyone know a solution for this problem? BTW: This doesn't happen when im playing any other game like CS:GO but only when playing Maplestory.

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kemical said:

Hi,
if you read the following thread it will show you how to upload a dump file. We can then debug this and perhaps find the issue.
How to ask for help with a BSOD problem

In the meantime if you have any security apps running other than Defender then it's possible they are clashing. Try disabling whatever your running and just use Defender.

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kemical said:

Hi,
if you read the following thread it will show you how to upload a dump file. We can then debug this and perhaps find the issue.
How to ask for help with a BSOD problem

In the meantime if you have any security apps running other than Defender then it's possible they are clashing. Try disabling whatever your running and just use Defender.

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Naruto28612 said:

I just tried disabling everything except but defender

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kemical said:

Hi,
no dump file was included in the zip. Check the page I linked to above and it will show you the correct settings although you will still have to wait for another bsod event to get a dump file.

Hmm.... What's 'everything' consist of or in other words which security apps are you running?[/QUOTE
I

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kemical said:

Hi,
no dump file was included in the zip. Check the page I linked to above and it will show you the correct settings although you will still have to wait for another bsod event to get a dump file.

Hmm.... What's 'everything' consist of or in other words which security apps are you running?

Click to expand...

kemical said:

Hi,
no dump file was included in the zip. Check the page I linked to above and it will show you the correct settings although you will still have to wait for another bsod event to get a dump file.

Hmm.... What's 'everything' consist of or in other words which security apps are you running?

Click to expand...

Naruto28612 said:

I am not even sure if it is a bsod because I don't get any errors, just only a blue screen with the game music in the background

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kemical said:

Hi,
ah I see. In that case I'd try updating the graphics driver as well as checking Link Removed

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