Blue screen windows 7

Hy i have some bluescreen Ntoskrnl.exe

031214-14695-01.dmp 3/12/2014 3:15:19 AM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffff900`c28e6cf0 00000000`00000000 fffff960`0032260d 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+6f880 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.17273 (win7_gdr.130318-1532) x64 ntoskrnl.exe+6f880 C:\Windows\Minidump\031214-14695-01.dmp 2 15 7600 291,528 3/12/2014 3:16:44 AM

ntoskrnl.exe ntoskrnl.exe+ef694 fffff800`02858000 fffff800`02e32000 0x005da000 0x5147dc36 3/19/2013 5:32:06 AM Microsoft® Windows® Operating System NT Kernel & System Microsoft Corporation C:\Windows\system32\ntoskrnl.exe

Please help me with this



Windows Forum Admin
Staff member
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Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff900c28e6cf0, 0, fffff9600032260d, 0}

Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::OwnsSurfaceCleanup+2d )

Followup: MachineOwner
the above dump file is often seen when hardware changes have been made or if there has been a hardware failure. Trouble is with only one dump file It's a little more difficult to spot issues and trends. If you do have any more dump files then please send. Use the app found here to collect the info:

It is possible a new driver has started this so if you did install anything recently try going back to what you used before.

Your also missing a service pack. Please download and install SP1 here:

You might need the update readiness tool if you have issues trying to install SP1. If so download the tool here:

Please download and check your RAM using the app found here:
Run for a few passes.

Run a chkdsk by following the guide here:

ADIHdAud.sys Fri Mar 02 19:16:03 2007: SoundMax ADI1986A Audio driver.
Please update to new version here:

intelide.sys Tue Jul 14 00:19:48 2009: Intel storage drivers.
Please run the driver update utility found here:

nvlddmkm.sys Tue Mar 04 11:07:52 2014: Nvidia GPU driver. I realise that this is a recent version but you might have old bits of driver hanging around. Please download the app found here and un-install the gpu driver. Then re-install once all is clean:

Rt64win7.sys Thu Feb 26 09:04:13 2009: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet.
Please update:

Please post any new dump files after completing the above.

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