Blue Screen

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by fbrteve2, Sep 13, 2016.

  1. fbrteve2

    fbrteve2 New Member

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    Can some one please help me with this ,here is a photo of my blue screen,help would be deeply appreciated,,thanks ..
     

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  2. nmsuk

    nmsuk Windows Forum Admin
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  3. Neemobeer

    Neemobeer Windows Forum Team
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    Yup will need the .dmp file to analyse this. 3B means an error occurred while switching from user space to kernel space code which can happen from anything. The specific error 0xc0000005 means access denied the other to values are the memory locations for the instruction and context record since they start with F they are kernel related.
     
  4. fbrteve2

    fbrteve2 New Member

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    ok, here it is..thanks guys
     

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  5. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {112ddc, 2, 0, fffff80002e9cc95}
    
    Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
    
    Followup:     MachineOwner
    
    Hi,
    you have a number of different bugchecks referenced in the dump files sent. Bugcheck 1A, 50, BE and 3B are all in some way memory related although can also be triggered by other things.
    These 'other things' typically are anti virus apps, faulty hardware, faulty system service and drivers. Also the Bugcheck 1A is carrying a subtype of 5003 which is usually caused by a hardware error.

    I notice your running both Zone alarm and Kaspersky AV. Just so we can rule out these apps can you please uninstall them and just use MSE as it's ultra stable plus you can always re-install later once testing has finished.
    Download Microsoft Security Essentials from Official Microsoft Download Center

    If the bsod continues then you'll need to test your RAM. Windows does have a memory testing app but it can miss errors and the best app for the job is Memtest86.
    If you open the link below you'll see you can run Memtest86 in two ways. You can either burn it to disk or install it onto a USB drive it's entirely up to you. You'll then need to enter the bios to change the boot order so you can boot from either the Disk or USB stick you have Memtest86 on.
    You must test for at least 12 hours unless it becomes obvious there is a problem straight away.
    Memtest86+ - Advanced Memory Diagnostic Tool
     
  6. fbrteve2

    fbrteve2 New Member

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    ill try this,thanks a million
     
  7. kemical

    kemical Windows Forum Admin
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    Hope all goes well but if not post back with new dump files.
     

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