Blue screens please help!

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by schbre16, Jun 11, 2014.

  1. schbre16

    schbre16 New Member

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    Lately I have been getting lots of BSOD (3B, fc, and 19) I have had several BSOD before but I would use trial and error and solve the problem in a fair amount of time. But this week I ram out of ideas to try, and I found what minidumps are and how they can help me (im fairly new to computing). Thanks for all the help!
    System specs
    CPU i7 4770
    MOBO GIGABYTE GA Z87X UD4H
    RAM Corsair Dominator Platinum 8GB (2X4GB)
    Video card EVGA GTX 660
    Windows 7 Pro 64bit
     

    Attached Files:

  2. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 19, {3, fffff800034519b0, fffff800034519b0, 11e0034519b0}
    
    *** WARNING: Unable to verify timestamp for corsveng2kamd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for corsveng2kamd64.sys
    Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a53 )
    
    Followup: Pool_corruption
    
    Hi,
    checking through the dump file it would seem the problem originated with audiousb which I presume has something to do with your Corsair headset especially as it's also mentioned above and in the stack text.
    Try updating all your drivers using Gigabytes website as I notice it has later versions:
    http://www.gigabyte.com/products/product-page.aspx?pid=4488#driver
    Your Bios is also old once you've updated the usb driver update the bios:
    http://www.gigabyte.com/products/product-page.aspx?pid=4488#bios
    Instructions:
    http://www.gigabyte.com/webpage/20/HowToReflashBIOS.html

    If you still get a bsod try a different usb port. If the bsod still continues try removing Norton as it's well known for causing issues. Use this removal tool:
    https://support.norton.com/sp/en/uk/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us
    Use MSE as it's very stable:
    http://www.microsoft.com/en-gb/security/pc-security/mse.aspx

    If you still get bsod's after that then please download the latest version of Memtest86 here:
    http://www.memtest.org/
    This guide although a little old explains how best to use it:
    http://www.techspot.com/community/topics/tutorial-how-to-use-memtest.62524/

    Post any new dump files.
     
  3. schbre16

    schbre16 New Member

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    Thank you for all your


    Thanks for all your help! This morningI got another bsod and some said it might have been RAM. So I pulled 1 stick out to see how it was working. It has not not crashed since! I'll try all your suggestions. Thanks again!
     
  4. schbre16

    schbre16 New Member

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    Loaded most of the drivers, some would not load for some reasons, so I left them out. The BIOS was one of them. I put the stick of RAM back in and got another BSOD, forgot the stop code, but it did say something about writing memory to a non writing zone. No minidump either. NOTE: I was still using my headset, and did not uninstall Norton.
     
  5. kemical

    kemical Windows Forum Admin
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    Try my suggestions above.
     

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