1. Felipe Augusto de Godoy

    Joined:
    Feb 8, 2014
    Messages:
    6
    Likes Received:
    0
    Hi,
    I got this really lengthy BSOD error code.
    It all started when my computer randomly BSOD while I was playing League of Legends. Before I got my BSOD I experienced some flickering lines which randomly showed up every 10sec - 5min.
    After a restart, I experienced another BSOD while I was browsing the web. After constant restarts and BSODs (about 2) the problem seemed to ease off.
    ERROR CODE:
    STOP: 0x000000C4
     

    Attached Files:

    #1 Felipe Augusto de Godoy, Feb 8, 2014
    Last edited: Feb 8, 2014
  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,806
    Likes Received:
    1,563
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C4, {91, 2, fffffa80069ddb60, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4894 )
    
    Followup: MachineOwner
    
    Hi,
    all your dump files had the same error and this can be caused by out of date drivers or bios:

    BiosVersion = F3
    BiosReleaseDate = 10/26/2012
    Please update bios:
    http://www.gigabyte.com/products/product-page.aspx?pid=4402#bios

    The driver causing the C4 bugcheck is: RAVCpl64.exe. This is a Realtek audio driver but first your in need of a service pack. Please install SP1:
    http://www.microsoft.com/en-gb/download/details.aspx?id=5842
    In case of issues try this readiness tool:
    http://www.microsoft.com/en-gb/download/details.aspx?id=3132

    000.fcl Fri Sep 26 14:11:22 2008: CyberLink FCL Driver update if possible:
    http://www.cyberlink.com/index_en_GB.html?r=1

    aswMonFlt.sys Mon Dec 16 22:28:29 2013: Avast Anti-virus. Please remove and use MSE as it has been known to cause issues:
    http://www.microsoft.com/en-gb/security/pc-security/mse.aspx

    iusb3hcs.sys Mon May 21 08:23:42 2012: USB3 driver please update:
    https://downloadcenter.intel.com/default.aspx

    nvlddmkm.sys Fri Mar 15 01:37:00 2013: Nvidia gpu driver. Please uninstall using this application which will remove old bits of driver:
    http://www.wagnardmobile.com/DDU/
    Re-install driver using latest version:
    http://www.nvidia.com/Download/index.aspx?lang=en-us

    Rt64win7.sys Tue Sep 27 15:50:33 2011: Realtek Network driver please update:
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false

    RTKVHD64.sys Tue Jun 19 09:50:56 2012: Realtek High Definition Audio Function Driver please update:
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=8&PFid=14&Level=3&Conn=2

    VMNetSrv.sys Wed Jan 24 12:05:46 2007: Microsoft Virtual Machine Network Services Driver update:
    http://www.microsoft.com/downloads/en/default.aspx

    Please post any new dmp files.
     
  3. Felipe Augusto de Godoy

    Joined:
    Feb 8, 2014
    Messages:
    6
    Likes Received:
    0
    I could not update my BIOS because when I opened the executable gave an error saying it was not compatible, and that I should look for a version compatible with Windows 64-bit.
    I installed the W7 SP1. Uninstalled AVAST, now I'm using MSE. Updated Realtek Audio Driver. Now I'll update the drivers for the video card. Will edit the post when finished.

    @EDIT:
    Updated Graphics Driver.
    Attached new Minidump
     

    Attached Files:

    #3 Felipe Augusto de Godoy, Feb 9, 2014
    Last edited: Feb 9, 2014
  4. Felipe Augusto de Godoy

    Joined:
    Feb 8, 2014
    Messages:
    6
    Likes Received:
    0
    Wow, now I got BSoD two times in less than five minutes. "PFN_LIST_CORRUPT 0x0000004E" and "PAGE_FAULT_IN_NON_PAGED_AREA 0x00000050"

    @EDIT:
    And another one in five minutes "0x0000001A"
     

    Attached Files:

    #4 Felipe Augusto de Godoy, Feb 9, 2014
    Last edited: Feb 9, 2014
  5. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,806
    Likes Received:
    1,563
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff70001607ee8, 0, fffff80002e6846e, 2}
    
    
    Could not read faulting driver name
    Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+ce )
    
    Followup: MachineOwner
    
    Hi,
    not sure what happened with the bios update but try downloading the latest version (F5) save to a folder you'll remember or even desktop.
    http://www.gigabyte.com/products/product-page.aspx?pid=4402#bios
    Then download the application called @bios here:
    http://www.gigabyte.com/products/product-page.aspx?pid=4402#utility
    Install and run the application using the downloaded Bios file to upgrade. Make sure any overclocking has been removed.

    If after updating the bios the bsod's still persist then download and run this app to test RAM (windows memory test just doesn't cut it)
    http://www.memtest.org/
     
  6. Felipe Augusto de Godoy

    Joined:
    Feb 8, 2014
    Messages:
    6
    Likes Received:
    0
    Ok, BIOS up-to-date. Thank you. I'll reply here if the BSOD's persists.
     
  7. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,806
    Likes Received:
    1,563
    Thanks for updating your thread. :)
     
  8. Felipe Augusto de Godoy

    Joined:
    Feb 8, 2014
    Messages:
    6
    Likes Received:
    0
    Well, got BSoD about 3 times today. The same error "memory_management" 0x0000001A. I will try use the mem.test. I will reply here any updates

    @EDIT:
    Mem.test result: 1 pass, 0 errors
     
    #8 Felipe Augusto de Godoy, Feb 10, 2014
    Last edited: Feb 10, 2014
  9. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,806
    Likes Received:
    1,563
    Please post new dmp files.
     
  10. Felipe Augusto de Godoy

    Joined:
    Feb 8, 2014
    Messages:
    6
    Likes Received:
    0
    Here it is.
     

    Attached Files:

  11. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Joined:
    Aug 28, 2007
    Messages:
    31,806
    Likes Received:
    1,563
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1A, {31, fffffa80039c1c10, fffff88002e6f000, fffff8a00c73c45c}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+71b1 )
    
    Followup: MachineOwner
    
    Hi,
    this bugcheck 1A also has a subtype of 0x31 which means its probably a hardware error.
    If your using an SSD check for firmware updates. If your just using a normal HDD then right click on your C drive, choose properties, Tools (along the top) and then error checking. Tick any boxes to repair sectors and click ok. You'll need to reboot to perform the chkdsk.

    AppleCharger.sys Wed Nov 02 02:46:00 2011: GIGABYTE On/Off Charge driver. May cause BSOD on Win7/8 systems - uninstall to test

    aql9t8b9.SYS Thu Aug 01 14:00:35 2013: I've absolutely no idea what this is neither does google. Please download and run this application:
    https://www.malwarebytes.org/

    Rt64win7.sys Tue Sep 27 15:50:33 2011: Realtek Network driver please update:
    http://www.realtek.com.tw/downloads...d=5&Level=5&Conn=4&DownTypeID=3&GetDown=false
     

Share This Page

Loading...