Windows 7 BSOD a bunch of times, network driver maybe?

micomator · Dec 9, 2012

Hi Everyone,First of all, thanks for looking at my thread and helping out a stranger. My computer has crapped it's pants a few times in the last week. The file it lists is a network adapter of some sort, but it's the newest one so I'm not sure what to do. I have attached a few files to help.Thanks againMicomator

usasma · Dec 11, 2012

Sorry for the delay in replying - I could have sworn that this topic wasn't here yesterday when I checked!

SP1 isn't installed, please do the following:

Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates (may take repeated visits)
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
5. Visit Windows Update and get any other available updates. May take repeated visits, but keep it up until you get several "Windows is updated" results.
If you're having difficulties with installing a Service Pack, please use the SURTool from this link: What is the System Update Readiness Tool?
Also, check out this troubleshooting link from Microsoft: Troubleshoot problems installing Service Pack 1 (SP1) for Windows 7 and Windows Server 2008 R2

I have had limited success in installing updates/Service Packs when using a "clean boot". I suspect that I'm just bypassing the problem - and that it can come back to bite me in the butt later on.

MSINFO32 blames wireless network drivers (as do the memory dumps). Please:
- download a fresh set of wireless drivers from the manufacturer's website
- un-install the current wireless drivers from your system
- install the freshly downloaded drivers
- monitor for further BSOD's

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

sncduvc.SYS Mon Dec 29 04:14:26 2008 (495894F2)
Suyin USB 2.0 Webcam driver
Link Removed

ElbyCDIO.sys Tue Feb 17 12:11:23 2009 (499AEFBB)
CDRTools/ElbyCDIO/DVD Region Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD
Link Removed

VClone.sys Mon Mar 2 06:41:47 2009 (49ABC5FB)
VirtualCloneCD Driver by Elaborate Bytes AG
Link Removed

ATK64AMD.sys Tue May 12 21:04:54 2009 (4A0A1CB6)
ATK Hotkey ATK0101 ACPI UTILITY Driver
Link Removed

snp2uvc.sys Wed May 20 04:11:05 2009 (4A13BB19)
Suyin USB 2.0 Webcam driver
Link Removed

athrx.sys Tue Jun 9 14:06:49 2009 (4A2EA4B9)
Atheros network adapter driver
Link Removed

PxHlpa64.sys Tue Jun 23 19:16:35 2009 (4A416253)
Sonic CD/DVD driver (used by many different CD/DVD programs)
Link Removed

ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
LENOVO ATK Hotkey ATK0101 ACPI UTILITY
Link Removed

kbfiltr.sys Mon Jul 20 05:21:42 2009 (4A643726)
Dritek Keyboard Filter Driver
Link Removed

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Sun Dec  9 07:23:28.369 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120912-17347-01.dmp]
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].17118.amd64fre.win7_gdr.120830-0334
System Uptime:[B]0 days 5:05:10.024[/B]
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by :[B]athrx.sys ( athrx+5c8c1 )[/B]
BugCheck [B]D1, {44, 2, 0, fffff880048d18c1}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000044, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880048d18c1, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xD1_athrx+5c8c1[/B]
CPUID:        "Intel(R) Core(TM) i5 CPU       M 450  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2466[/B]
  BIOS Version                  K52Jc.206
  BIOS Release Date             03/29/2010
  Manufacturer                  ASUSTeK Computer Inc.        
  Product Name                  K52Jc
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Dec  9 02:16:49.807 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120912-22978-01.dmp]
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].17118.amd64fre.win7_gdr.120830-0334
System Uptime:[B]0 days 14:22:19.651[/B]
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by :[B]athrx.sys ( athrx+5c8c1 )[/B]
BugCheck [B]D1, {44, 2, 0, fffff880048818c1}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000044, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880048818c1, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xD1_athrx+5c8c1[/B]
CPUID:        "Intel(R) Core(TM) i5 CPU       M 450  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2466[/B]
  BIOS Version                  K52Jc.206
  BIOS Release Date             03/29/2010
  Manufacturer                  ASUSTeK Computer Inc.        
  Product Name                  K52Jc
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  8 05:09:47.107 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120812-23977-01.dmp]
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].17118.amd64fre.win7_gdr.120830-0334
System Uptime:[B]0 days 1:46:51.387[/B]
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by :[B]athrx.sys ( athrx+5c8c1 )[/B]
BugCheck [B]D1, {44, 2, 0, fffff880048a38c1}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: 0000000000000044, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880048a38c1, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]X64_0xD1_athrx+5c8c1[/B]
CPUID:        "Intel(R) Core(TM) i5 CPU       M 450  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2466[/B]
  BIOS Version                  K52Jc.206
  BIOS Release Date             03/29/2010
  Manufacturer                  ASUSTeK Computer Inc.        
  Product Name                  K52Jc
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Sun Dec  9 07:23:28.369 2012 (UTC - 5:00)**************************
[COLOR=RED][B]sncduvc.SYS                   Mon Dec 29 04:14:26 2008 (495894F2)[/B][/COLOR]
[COLOR=RED][B]ElbyCDIO.sys                  Tue Feb 17 12:11:23 2009 (499AEFBB)[/B][/COLOR]
[COLOR=RED][B]VClone.sys                    Mon Mar  2 06:41:47 2009 (49ABC5FB)[/B][/COLOR]
[COLOR=RED][B]ATK64AMD.sys                  Tue May 12 21:04:54 2009 (4A0A1CB6)[/B][/COLOR]
[COLOR=RED][B]snp2uvc.sys                   Wed May 20 04:11:05 2009 (4A13BB19)[/B][/COLOR]
[COLOR=RED][B]athrx.sys                     Tue Jun  9 14:06:49 2009 (4A2EA4B9)[/B][/COLOR]
[COLOR=RED][B]PxHlpa64.sys                  Tue Jun 23 19:16:35 2009 (4A416253)[/B][/COLOR]
[COLOR=RED][B]ASMMAP64.sys                  Thu Jul  2 05:13:26 2009 (4A4C7A36)[/B][/COLOR]
intelppm.sys                  Mon Jul 13 19:19:25 2009 (4A5BC0FD)
[COLOR=RED][B]kbfiltr.sys                   Mon Jul 20 05:21:42 2009 (4A643726)[/B][/COLOR]
jmcr.sys                      Tue Aug 18 04:23:06 2009 (4A8A64EA)
TuneUpUtilitiesDriver64.sys   Thu Sep 17 07:54:52 2009 (4AB2238C)
HECIx64.sys                   Thu Sep 17 15:54:16 2009 (4AB293E8)
klmouflt.sys                  Mon Nov  2 11:26:06 2009 (4AEF081E)
amdxata.sys                   Fri Mar 19 12:18:18 2010 (4BA3A3CA)
CLBUDF.SYS                    Thu Jul 15 06:05:36 2010 (4C3EDD70)
CLBStor.sys                   Thu Jul 15 06:05:41 2010 (4C3EDD75)
igdkmd64.sys                  Wed Aug 25 15:35:58 2010 (4C75709E)
snapman.sys                   Wed Sep 15 04:19:37 2010 (4C908199)
JME.sys                       Tue Oct  5 05:12:25 2010 (4CAAEBF9)
rikvm_9EC60124.sys            Tue Oct  5 21:27:35 2010 (4CABD087)
kl2.sys                       Fri Mar  4 04:17:31 2011 (4D70AE2B)
kl1.sys                       Fri Mar  4 04:20:03 2011 (4D70AEC3)
klim6.sys                     Thu Mar 10 09:36:02 2011 (4D78E1D2)
SCDEmu.SYS                    Wed Jun 15 04:29:27 2011 (4DF86D67)
VMNET.SYS                     Fri Jul  8 03:43:55 2011 (4E16B53B)
vmnetadapter.sys              Fri Jul  8 03:43:56 2011 (4E16B53C)
vmnetbridge.sys               Fri Jul  8 03:44:44 2011 (4E16B56C)
vmci.sys                      Tue Jul 26 22:42:09 2011 (4E2F7B01)
hcmon.sys                     Mon Aug 22 02:05:57 2011 (4E51F1C5)
vmnetuserif.sys               Mon Aug 22 18:35:59 2011 (4E52D9CF)
vmx86.sys                     Mon Aug 22 19:57:51 2011 (4E52ECFF)
mbam.sys                      Wed Nov  2 09:07:48 2011 (4EB140A4)
GEARAspiWDM.sys               Thu May  3 15:56:17 2012 (4FA2E2E1)
klif.sys                      Tue Sep 25 10:28:18 2012 (5061BF82)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  8 05:09:47.107 2012 (UTC - 5:00)**************************
usbaapl64.sys                 Fri Sep 28 13:32:37 2012 (5065DF35)
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Windows 7 BSOD a bunch of times, network driver maybe?

micomator

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usasma

usasma

Fantastic Member