Windows 7 BSOD after upgrade to windows 64bit and additional RAM

jroode

New Member
Joined
Nov 2, 2011
Messages
2
Hi, I upgraded my computer from Windows 32bit to Windows 64 bit. I also installed 8GB additional RAM (a total of 12GB). Since then if the computer is idle for a bit then I get a BSOD with the following errors,

A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: ntoskrnl.exe

IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x0000000a (0xfffffa802bee8180, 0x0000000000000002, 0x0000000000000001,
0xfffff80002b90fe6)

*** ntoskrnl.exe - Address 0xfffff80002ad9c40 base at 0xfffff80002a5d000 DateStamp
0x4e02aaa3

 


Solution
The error message you are encountering with the BSOD (Blue Screen of Death) pointing to ntoskrnl.exe along with the IRQL_NOT_LESS_OR_EQUAL stop code indicates issues related to memory or drivers.
Given that you recently upgraded your system to 64-bit Windows and increased the RAM, it's possible that there are compatibility issues with your hardware configurations, drivers, or the way Windows is handling memory.
Here are some steps you can take to troubleshoot and potentially resolve this issue:
1. Update Drivers:
- Ensure that all your drivers are up to date, especially chipset, graphics, and network drivers. You can usually find these on your manufacturer's website.
2. Check Newly Installed Hardware:
- If...
The error message you are encountering with the BSOD (Blue Screen of Death) pointing to ntoskrnl.exe along with the IRQL_NOT_LESS_OR_EQUAL stop code indicates issues related to memory or drivers.
Given that you recently upgraded your system to 64-bit Windows and increased the RAM, it's possible that there are compatibility issues with your hardware configurations, drivers, or the way Windows is handling memory.
Here are some steps you can take to troubleshoot and potentially resolve this issue:
1. Update Drivers:
- Ensure that all your drivers are up to date, especially chipset, graphics, and network drivers. You can usually find these on your manufacturer's website.
2. Check Newly Installed Hardware:
- If you added any new hardware along with the RAM upgrade, double-check that they are compatible with your system and correctly installed.
3. Memory Check:
- Run a memory diagnostic test to check if your RAM modules are functioning properly. Windows has a built-in memory diagnostic tool you can access by typing "Windows Memory Diagnostic" in the start menu.
4. System File Check:
- Run a System File Check (SFC) to scan and repair any corrupted system files. Open a Command Prompt as an administrator and run sfc /scannow.
5. BIOS Update:
- Ensure that your BIOS is up to date. Check your motherboard manufacturer's website for any available updates.
6. Disable Overclocking:
- If you have overclocked any components, revert them to their default settings temporarily to see if the issue persists.
7. Safe Mode:
- Boot into Safe Mode and see if the issue still occurs. This can help determine if the problem is related to a third-party driver or software.
BSOD errors like this can be complex to diagnose, but these initial steps should help narrow down the possible causes. If the issue persists after following these steps, it might be necessary to delve deeper into specific driver issues or seek assistance from technical support or a professional service.
Feel free to perform these steps, and if you encounter any specific issues or need further assistance, provide more details.
 


Solution
Back
Top