Hello,
For the past weeks I have been trying to figure out a way to combat the BSOD problems that I am having. I suspect that my hard drive is dying but I cannot confirm that. Currently my Hard Drive or Optical Drive Makes a loud “click” sound before my computer freezes and throws up the BSOD.
Using the Crystal utility tool, the only thing that is in caution is the relocated sector count. Which has remained at eight for a few months.
Most of the time the BSOD shows Critical_Process_Died, sometimes its shows Unexpected_Store_Exception. For the latter error message, there doesn't seem to have created a dump? I used bluescreenviewer to see what is the reason.
Steps Previously Taken
-Dusted the inside of the computer.
-Reseat most components (RAM, Hard drive wires, tighten screws, all power wire)
-Replaced sata wire for my hard drive.
-Reset the PC.(Keeping Personal Files)
-Ran Malwarebytes. (no Problems)
-Ran Windows Defenders full scan (No problems)
-updated computer
Steps I have recently taken:
-Run: sfc /scannow
-Run chkdsk.
-Run Windows Defender quick scan (No confidence in computer not crashing while doing the full scan)
Sorry for my poor English.
Thank you in advance for any help,
Jerry.
Last session was 7:35mins between login and BSOD.
Planned Steps
Cry for help
DBAN the computer
Reinstall Windows 10
Sell the computer for parts and buy a new one if nothing works.
For the past weeks I have been trying to figure out a way to combat the BSOD problems that I am having. I suspect that my hard drive is dying but I cannot confirm that. Currently my Hard Drive or Optical Drive Makes a loud “click” sound before my computer freezes and throws up the BSOD.
Using the Crystal utility tool, the only thing that is in caution is the relocated sector count. Which has remained at eight for a few months.
Most of the time the BSOD shows Critical_Process_Died, sometimes its shows Unexpected_Store_Exception. For the latter error message, there doesn't seem to have created a dump? I used bluescreenviewer to see what is the reason.
Steps Previously Taken
-Dusted the inside of the computer.
-Reseat most components (RAM, Hard drive wires, tighten screws, all power wire)
-Replaced sata wire for my hard drive.
-Reset the PC.(Keeping Personal Files)
-Ran Malwarebytes. (no Problems)
-Ran Windows Defenders full scan (No problems)
-updated computer
Steps I have recently taken:
-Run: sfc /scannow
-Run chkdsk.
-Run Windows Defender quick scan (No confidence in computer not crashing while doing the full scan)
Sorry for my poor English.
Thank you in advance for any help,
Jerry.
Last session was 7:35mins between login and BSOD.
Planned Steps
Cry for help
DBAN the computer
Reinstall Windows 10
Sell the computer for parts and buy a new one if nothing works.