Windows 7 BSOD happening every so often

Zrye · Nov 15, 2012

This is a brand new machine i just build. Here are some specs

i5 3570k 3.4ghz ivy bridge
7950 AMD
SSD OCX 240gig
600watt Cossair gaming series
8gb vengeance Cossair ram
p8 z77-v lx Motherboard

So, below are some attached DMP files, I'm confused on what's happening, I just had my CPU RMA for excessive heat problems, (running 105c in an underclocked setting) I solved that problem, Now this is something that's been a little more in the backround but now it's really starting to annoy me and it's getting a bit more frequent. It happens mostly when i'm playing a game, I have bluescreen view and i'm getting PAGE_FAULT_IN_NONPAGED_AREA
and DRIVER_IRQL_NOT_LESS_OR_EQUAL. Attached are the DMP Files i've gotten in the last few days. First thing i did was i did a memtest 86 to see if my ram was bad, No errors for about an hour test. the remaining problems state that it could be driver related, Or it could be a bad motherboard which i REALLY hope it's not cause i just went a week without my CPU, another week waiting for RMA MB will suck even more.

Any help would be appreciated, thank you.

GeneralHiningII · Nov 15, 2012

Post reserved for later analysis.
However, please use these instructions: http://windows7forums.com/blue-screen-death-bsod/38837-how-ask-help-bsod-problem.html to post a BSOD, as minidumps are not conclusive.

Thanks.

also some suggestions.
You should run Memtest86+ for at least seven hours, which is pretty much overnight.
Try running Prime95 (link "GIMPS" in my signature).

Also:

[h=3]STOP Error 0x0000000A: IRQL_NOT_LESS_OR_EQUAL[/h]STOP error 0xA means that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above. STOP code 0x0000000A may also display "IRQL_NOT_LESS_OR_EQUAL" on the same STOP message.

[h=3]STOP Error 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA[/h]STOP error 0x50 means that invalid system memory has been referenced. STOP code 0x00000050 may also display "PAGE_FAULT_IN_NONPAGED_AREA" on the same STOP message.

Zrye · Nov 15, 2012

Okay, just got done reading the (how to ask for help) thread, Guess i shoulda looked there first <_< >_>....Anyways, here's the info, Thanks again for the fast replies.

GeneralHiningII · Nov 15, 2012

Looks like you've overclocked your processor a bit. Please return it to stock speed for troubleshooting.

From the 5/11/2012, there seems to be two problems with Assassin's Creed Brotherhood, so that's a sign.

You have Daemon Tools installed - please uninstall it, as Daemon Tools have been known to cause BSODs.

2 out of the 4 minidumps point to dxgmms1.sys, which points to your DirectX drivers (which is probably linked to AC Brotherhood). Try updating your DirectX drivers again, and also possibly using these instructions: http://windows7forums.com/windows-7...ation-instructions-microsoft-windows-7-a.html to install the latest AMD driver.

Analysis:

Code:

[FONT=verdana]Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333[/FONT]
[FONT=verdana]Debug session time: Thu Nov 15 17:13:29.206 2012 (UTC + 11:00)[/FONT]
[FONT=verdana]System Uptime: 0 days 20:42:00.190[/FONT]
[FONT=verdana]BugCheck 50, {ffffea8006c66ca0, 1, fffff88007568213, 7}[/FONT]
[FONT=verdana]Probably caused by : [COLOR=#FF0000]dxgmms1.sys[/COLOR] ( dxgmms1!VIDMM_DMA_POOL::`scalar deleting destructor'+33 )[/FONT]
[FONT=verdana]BUGCHECK_STR:  0x50[/FONT]
[FONT=verdana]PROCESS_NAME:  Wow-64.exe[/FONT]
[FONT=verdana]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=verdana]Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333[/FONT]
[FONT=verdana]Debug session time: Wed Nov 14 20:24:52.538 2012 (UTC + 11:00)[/FONT]
[FONT=verdana]System Uptime: 0 days 2:59:28.896[/FONT]
[FONT=verdana]BugCheck D1, {ffffe800034a0e7a, 2, 8, ffffe800034a0e7a}[/FONT]
[FONT=verdana]Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )[/FONT]
[FONT=verdana]BUGCHECK_STR:  0xD1[/FONT]
[FONT=verdana]PROCESS_NAME:  audiodg.exe[/FONT]
[FONT=verdana]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=verdana]Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333[/FONT]
[FONT=verdana]Debug session time: Wed Nov 14 09:52:53.361 2012 (UTC + 11:00)[/FONT]
[FONT=verdana]System Uptime: 0 days 4:26:04.221[/FONT]
[FONT=verdana]BugCheck 50, {ffffea800c3ce4a0, 0, fffff88008ddace5, 7}[/FONT]
[FONT=verdana]Probably caused by : [COLOR=#FF0000]dxgmms1.sys[/COLOR] ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+19 )[/FONT]
[FONT=verdana]BUGCHECK_STR:  0x50[/FONT]
[FONT=verdana]PROCESS_NAME:  System[/FONT]
[FONT=verdana]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=verdana]Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333[/FONT]
[FONT=verdana]Debug session time: Tue Nov  6 11:06:31.484 2012 (UTC + 11:00)[/FONT]
[FONT=verdana]System Uptime: 0 days 0:00:39.873[/FONT]
[FONT=verdana]BugCheck D1, {4f444648, 2, 1, fffff880072bb296}[/FONT]
[FONT=verdana]Probably caused by : [COLOR=#FF0000]hardware ( USBPORT!USBPORT_SetUSBDError+a )[/COLOR][/FONT]
[FONT=verdana]BUGCHECK_STR:  0xD1[/FONT]
[FONT=verdana]PROCESS_NAME:  System[/FONT]
[FONT=verdana]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]

Looking at the last minidump analysis, it says that something's wrong with your USB port/driver/controller:
ASUSwh.sys Fri Sep 16 02:24:13 2011 (4E7226AD)
ASUS USB 3.0 Boost Storage Driver
http://www.carrona.org/drivers/driver.php?id=ASUSwh.sys

ASUScr.sys Fri Sep 16 02:24:17 2011 (4E7226B1)
ASUS USB 3.0 Boost Storage Driver
http://www.carrona.org/drivers/driver.php?id=ASUScr.sys

ASUSumsc.sys Fri Sep 16 02:24:24 2011 (4E7226B8)
ASUS USB 3.0 Boost Storage Driver
http://www.carrona.org/drivers/driver.php?id=ASUSumsc.sys

ASUSstpt.sys Fri Sep 16 02:24:31 2011 (4E7226BF)
ASUS USB 3.0 Boost Storage Driver
http://www.carrona.org/drivers/driver.php?id=ASUSstpt.sys

ASUSFILTER.sys Wed Sep 21 01:46:33 2011 (4E78B559)
ASUS USB Hub filter driver
http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys

PLTGC.sys Wed Mar 28 19:09:30 2012 (4F72C73A)
C-Media USB Audio Driver (WDM)
http://www.carrona.org/drivers/driver.php?id=PLTGC.sys

iusb3hub.sys Mon May 21 17:21:36 2012 (4FB9ED00)
Intel(R) USB 3.0 Hub Driver
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys

iusb3xhc.sys Mon May 21 17:21:40 2012 (4FB9ED04)
Intel(R) USB 3.0 eXtensible Host Controller Driver
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys

iusb3hcs.sys Mon May 21 17:23:42 2012 (4FB9ED7E)
Intel(R) USB 3.0 Host Controller Switch Driver
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys

Follow the links and update the software for your USB 3.0 controllers.
The USB PORT error could also be pointing to your HTC Android Phone USB Device (not entirely sure, but try removing it anyway).

Also remember to uninstall Daemon Tools LITE

dtsoftbus01.sys Sat Jan 14 00:45:46 2012 (4F10358A)
Daemon Tools driver Possible BSOD issues in Win7
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys

3rd Party Drivers:

Code:

[FONT=verdana]**************************Thu Nov 15 17:13:29.206 2012 (UTC + 11:00)**************************[/FONT]
[FONT=verdana]intelppm.sys                Tue Jul 14 09:19:25 2009 (4A5BC0FD)[/FONT]
[FONT=verdana]amdxata.sys                 Sat Mar 20 03:18:18 2010 (4BA3A3CA)[/FONT]
[FONT=verdana]AsUpIO.sys                  Tue Aug  3 12:47:59 2010 (4C57835F)[/FONT]
[FONT=verdana]ICCWDT.sys                  Wed Aug 18 18:27:45 2010 (4C6B9981)[/FONT]
[FONT=verdana]AsIO.sys                    Tue Aug 24 11:53:02 2010 (4C7325FE)[/FONT]
[FONT=verdana]vsdatant.sys                Fri May  6 15:31:14 2011 (4DC387A2)[/FONT]
[FONT=verdana][COLOR=#FF0000]ASUSwh.sys                  Fri Sep 16 02:24:13 2011 (4E7226AD)[/COLOR][/FONT]
[FONT=verdana][COLOR=#FF0000]ASUScr.sys                  Fri Sep 16 02:24:17 2011 (4E7226B1)[/COLOR][/FONT]
[FONT=verdana][COLOR=#FF0000]ASUSumsc.sys                Fri Sep 16 02:24:24 2011 (4E7226B8)[/COLOR][/FONT]
[FONT=verdana][COLOR=#FF0000]ASUSstpt.sys                Fri Sep 16 02:24:31 2011 (4E7226BF)[/COLOR][/FONT]
[FONT=verdana][COLOR=#FF0000]ASUSFILTER.sys              Wed Sep 21 01:46:33 2011 (4E78B559)[/COLOR][/FONT]
[FONT=verdana][COLOR=#FF0000]dtsoftbus01.sys             Sat Jan 14 00:45:46 2012 (4F10358A)[/COLOR][/FONT]
[FONT=verdana]iaStor.sys                  Thu Feb  2 11:15:24 2012 (4F29D59C)[/FONT]
[FONT=verdana]Rt64win7.sys                Sat Feb  4 00:00:02 2012 (4F2BDA52)[/FONT]
[FONT=verdana]RTKVHD64.sys                Tue Mar 27 20:01:50 2012 (4F7181FE)[/FONT]
[FONT=verdana][COLOR=#FF0000]PLTGC.sys                   Wed Mar 28 19:09:30 2012 (4F72C73A)[/COLOR][/FONT]
[FONT=verdana]AtihdW76.sys                Fri May 11 18:25:40 2012 (4FACCD04)[/FONT]
[FONT=verdana][COLOR=#FF0000]iusb3hub.sys                Mon May 21 17:21:36 2012 (4FB9ED00)[/COLOR][/FONT]
[FONT=verdana][COLOR=#FF0000]iusb3xhc.sys                Mon May 21 17:21:40 2012 (4FB9ED04)[/COLOR][/FONT]
[FONT=verdana][COLOR=#FF0000]iusb3hcs.sys                Mon May 21 17:23:42 2012 (4FB9ED7E)[/COLOR][/FONT]
[FONT=verdana]ndisrd.sys                  Thu May 31 13:03:33 2012 (4FC6DF85)[/FONT]
[FONT=verdana]HECIx64.sys                 Tue Jul  3 08:14:58 2012 (4FF21D62)[/FONT]
[FONT=verdana]ISWKL.sys                   Thu Aug 30 20:05:31 2012 (503F3AEB)[/FONT]
[FONT=verdana]rzudd.sys                   Tue Sep 18 16:21:55 2012 (50581303)[/FONT]
[FONT=verdana]atikmpag.sys                Fri Sep 28 11:12:52 2012 (5064F994)[/FONT]
[FONT=verdana]atikmdag.sys                Fri Sep 28 12:14:57 2012 (50650821)[/FONT]
[FONT=verdana]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]

Zrye · Nov 15, 2012

Thank you for the fast analysis, I also have a passport external HD that goes in those ports. I was thinking back and every time i've crashed i've had that thing connected to my PC, i've also noticed that from time to time it'll just disconnect for no reason whatsoever. Could it be possible that windows is using that drive for pagefile memory and when when the drive mysteriously disconnects it'self. core files that were placed in the page file are no longer available?

GeneralHiningII · Nov 15, 2012

that's a possibility.
try following my instructions and reporting back once you've finished first, though.

Zrye · Nov 15, 2012

Okay, i'm implimenting your changes right now, The error doesnt really reproduce it'self immediately, it could be hours before it shows up again. But i'll give it a few days and we'll see where we are at.

GeneralHiningII · Nov 15, 2012

Alright, hopefully it won't!

til then.

Zrye · Nov 15, 2012

BSOD again while playing Natural Selection 2. Here's the dmp file. Should i just reinstall windows?

usasma · Nov 15, 2012

2 possibilities here:
1) this is a hardware or low-level driver problem
2) this is a BSOD that's unrelated to previous issues.

This driver is blamed:
PLTGC.sys Wed Mar 28 04:09:30 2012 (4F72C73A)
C-Media USB Audio Driver (WDM)
http://www.carrona.org/drivers/driver.php?id=PLTGC.sys

Please:
- download a fresh copy of the Audio drivers
- un-install the current audio drivers on your system
- install the freshly downloaded drivers
- monitor for further BSOD's

Next, in the past Zone Alarm (it's drivers are "low-level") has been known to cause problems. Please:
- download a free anti-virus for testing purposes. There's a list of some here: Link Removed - Invalid URL
Feel free to reinstall Zone Alarm (if you want) after the BSOD's have stopped
- then un-install Zone Alarm
- install the free anti-virus
- ensure that the Windows Firewall is enabled
- monitor for further BSOD's

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Thu Nov 15 05:09:30.644 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\111512-5288-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].17944.amd64fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 1:04:34.002[/B]
BugCheck Code: [B]BugCheck D1, {ffffea800a7df930, 2, 1, fffff88009347dd4}[/B]
*** ERROR: Module load completed but symbols could not be loaded for usbccgp.sys
*** WARNING: Unable to verify timestamp for PLTGC.sys
*** ERROR: Module load completed but symbols could not be loaded for PLTGC.sys
Probably caused by :[B]PLTGC.sys ( PLTGC+28998 )[/B]
BugCheck Info: [B]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/B]
Arguments: 
Arg1: ffffea800a7df930, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88009347dd4, address which referenced memory
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME: [B]NS2.exe[/B]
FAILURE_BUCKET_ID: [B]X64_0xD1_PLTGC+28998[/B]
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3410[/B]
  BIOS Version                  1404
  BIOS Release Date             10/12/2012
  Manufacturer                  System manufacturer
  Product Name                  System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Thu Nov 15 05:09:30.644 2012 (UTC - 5:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
cpudrv64.sys                Tue Aug 11 12:39:13 2009 (4A819EB1)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)
ICCWDT.sys                  Wed Aug 18 04:27:45 2010 (4C6B9981)
AsIO.sys                    Mon Aug 23 21:53:02 2010 (4C7325FE)
vsdatant.sys                Fri May  6 01:31:14 2011 (4DC387A2)
ASUSFILTER.sys              Tue Sep 20 11:46:33 2011 (4E78B559)
iaStor.sys                  Wed Feb  1 19:15:24 2012 (4F29D59C)
Rt64win7.sys                Fri Feb  3 08:00:02 2012 (4F2BDA52)
RTKVHD64.sys                Tue Mar 27 05:01:50 2012 (4F7181FE)
PLTGC.sys                   Wed Mar 28 04:09:30 2012 (4F72C73A)
AtihdW76.sys                Fri May 11 04:25:40 2012 (4FACCD04)
iusb3hub.sys                Mon May 21 03:21:36 2012 (4FB9ED00)
iusb3xhc.sys                Mon May 21 03:21:40 2012 (4FB9ED04)
iusb3hcs.sys                Mon May 21 03:23:42 2012 (4FB9ED7E)
ndisrd.sys                  Wed May 30 23:03:33 2012 (4FC6DF85)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
ISWKL.sys                   Thu Aug 30 06:05:31 2012 (503F3AEB)
rzudd.sys                   Tue Sep 18 02:21:55 2012 (50581303)
atikmpag.sys                Thu Sep 27 21:12:52 2012 (5064F994)
atikmdag.sys                Thu Sep 27 22:14:57 2012 (50650821)
[/font]

Windows 7 BSOD happening every so often

Zrye

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GeneralHiningII

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Zrye

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GeneralHiningII

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Zrye

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GeneralHiningII

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Zrye

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usasma

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