Windows 7 bsod hpdv7 1245dx ultimate 64 comes out of the blue

b0ricuaguerrero · Apr 20, 2013

hello

getting bsod out of no where ever since coming back from vacation. really dont want to start from scratch. hopefully someone can take a look and find what is going on.

usasma · Apr 22, 2013

The reports aren't complete, please let the collection app run for at least 15 minutes (or until it tells you that it's done) and then upload the reports again: http://windows7forums.com/blue-screen-death-bsod/38837-how-ask-help-bsod-problem.html

The lone memory dump blames hardware - and in particular shows involvement of the wireless driver athrx.sys

Please be sure that you use the laptop on a hard surface (preferably with a cooling pad) - and that you blow out all the vents with canned air (DO NOT use a vacuum cleaner or an air compressor as they can cause damage to components).

Your BIOS dates from 2009. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

I would also suggest:
- downloading a fresh copy of the latest wireless driver/software package from the HP website
- un-installing the current wireless software from the system
- then install the freshly downloaded copy onto your system
- monitor for further BSOD's

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

usbfilter.sys Fri Apr 3 07:39:51 2009 (49D5F587)
AMD USB Filter Driver (likely part of the chipset drivers)
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys

AtiPcie.sys Tue May 5 11:00:22 2009 (4A005486)
ATI PCIE Driver for ATI PCIE chipset or [br] ATI PCI Express (3GIO) Filter[br]Found in my ATI video drivers (I have an Intel chipset)
http://www.carrona.org/drivers/driver.php?id=AtiPcie.sys

enecir.sys Sun Jun 28 22:17:30 2009 (4A48243A)
ENE Consumer IR Driver for eHome
http://www.carrona.org/drivers/driver.php?id=enecir.sys

You can also test some of the other hardware by using these free hardware diagnostics: Hardware Diagnostics

Analysis:
The following is for informational purposes only.

Code:

[font=lucida console]**************************Sat Apr 20 15:10:18.992 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\042013-34070-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 0:05:51.036[/B]
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by :[B]hardware ( athrx+3851c )[/B]
BugCheck [B]A, {0, 2, 1, fffff800030b5610}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800030b5610, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_IP_MISALIGNED[/B]
  BIOS Version                  F.49
  BIOS Release Date             08/17/2009
  Manufacturer                  Hewlett-Packard
  Product Name                  HP Pavilion dv7 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:

[font=lucida console]**************************Sat Apr 20 15:10:18.992 2013 (UTC - 4:00)**************************
[COLOR=RED][B]usbfilter.sys                 Fri Apr  3 07:39:51 2009 (49D5F587)[/B][/COLOR]
[COLOR=RED][B]AtiPcie.sys                   Tue May  5 11:00:22 2009 (4A005486)[/B][/COLOR]
[COLOR=RED][B]enecir.sys                    Sun Jun 28 22:17:30 2009 (4A48243A)[/B][/COLOR]
agrsm64.sys                   Thu Aug 13 11:20:43 2009 (4A842F4B)
TuneUpUtilitiesDriver64.sys   Thu Sep 17 07:54:52 2009 (4AB2238C)
amdiox64.sys                  Thu Feb 18 10:17:53 2010 (4B7D5A21)
amdxata.sys                   Fri Mar 19 12:18:18 2010 (4BA3A3CA)
stwrt64.sys                   Wed Mar 24 00:01:24 2010 (4BA98E94)
clwvd.sys                     Tue May 25 23:06:46 2010 (4BFC9046)
hpdskflt.sys                  Fri May 13 14:47:02 2011 (4DCD7CA6)
Accelerometer.sys             Fri May 13 14:47:02 2011 (4DCD7CA6)
SynTP.sys                     Thu Oct 13 22:34:52 2011 (4E979FCC)
amd_sata.sys                  Wed Apr 11 10:40:24 2012 (4F8597D8)
amd_xata.sys                  Wed Apr 11 10:40:27 2012 (4F8597DB)
GEARAspiWDM.sys               Thu May  3 15:56:17 2012 (4FA2E2E1)
RtHDMIVX.sys                  Tue Jun  5 01:45:14 2012 (4FCD9CEA)
atikmpag.sys                  Fri Nov 16 14:39:13 2012 (50A69661)
atikmdag.sys                  Fri Nov 16 15:18:02 2012 (50A69F7A)
athrx.sys                     Fri Dec 21 00:24:45 2012 (50D3F29D)
Rt64win7.sys                  Wed Dec 26 12:17:50 2012 (50DB313E)
[/font]

Windows 7 bsod hpdv7 1245dx ultimate 64 comes out of the blue

b0ricuaguerrero

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usasma

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