BSOD Netwsn04.sys ( Netwsn04+189669 ) & NETIO.SYS ( NETIO+2a051 )

#1
Dear All,

Windows Forum is really helpful esepcially kemical who is Windows Forum Admin.

Please help to look this this 2 different Notebook with different Error code.
 


Attachments

#2
Dear All,

Windows Forum is really helpful esepcially kemical who is Windows Forum Admin.

Please help to look this this 2 different Notebook with different Error code.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#3
Hi Tun1,
having a look now... Back shortly.. :)
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#4
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {4c, 2, 0, 939a7669}

Unable to load image \SystemRoot\system32\DRIVERS\Netwsn04.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Netwsn04.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwsn04.sys
Probably caused by : Netwsn04.sys ( Netwsn04+189669 )

Followup: MachineOwner
Hi Tun1,
of the four dump files sent one was a bugcheck 50 (causes include anti virus issues, faulty hardware and device drivers), another blamed the above probable cause as well as mentioning Trend Micro security. The last two blamed the above driver as well as the system kernel.

Netwsn04.sys Thu Feb 25 18:50:32 2016: I've looked long and hard to find out what this driver relates to. It looks like it's an Intel Network driver although when I did some searching one of the results was for a small device (unfortunately it written in a language I couldn't read) which might be network related?

First try removing Trend Micro Security and see if the BSOD stops. Please use MSE as it's ultra stable:
Microsoft Security Essentials - Microsoft Windows

If the BSOD continues then chances are it's the above driver. Can you post as to whether your using something like a small wifi router or if you have any idea on the above driver

Please post any new dump files.
 


#5
Noted Kemical. Thanks for your advise.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#6
How are things going? Do you know what the above driver is for (router perhaps)?
 


#7
Thanks for follow up Kemical. I am still monitoring after i uninstall Trendmicro.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#8
Ah ok.. :) Thanks Tun1 I'll await your next update.
 


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