BSOD Only when playing WoW

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Daftmunk, Nov 25, 2012.

  1. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Mar 22, 2010
    Likes Received:
    Have you run the diagnostics that we suggested? If so, what were the results?

    Memory dump still looks like hardware to me - so the results of the diagnostic tests will suggest where we'll have to go.

    As there seems to be video involvement, I suggest that you replace your video drivers this way:
    - download (but DO NOT install) a fresh copy of the latest video drivers for your card from World Leader in Visual Computing Technologies | NVIDIA
    - uninstall the current nVidia drivers
    - install the freshly downloaded drivers
    - monitor for further BSOD's

    Here are some video troubleshooting steps (you're not having these errors, but the troubleshooting may help figure this out): Video TDR Timeout - 0x116 + 0x117

    Please un-install the Asus Update software. It seems that it's the only older 3rd party driver left to try:
    AsUpIO.sys Mon Aug 2 22:47:59 2010 (4C57835F)
    ASUS hardware monitoring software related

    The following is for informational purposes only.
    [FONT=lucida console]**************************Sun Dec  2 18:43:11.253 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120312-12406-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: [B]9200[/B].16442.amd64fre.win8_gdr.121023-1503
    System Uptime:[B]0 days 0:59:56.898[/B]
    Probably caused by :[B]dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::MakeRangePageable+6 )[/B]
    BugCheck [B]1000007E, {ffffffffc0000005, fffff88003a66192, fffff88003ff45b8, fffff88003ff3df0}[/B]
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff88003a66192, The address that the exception occurred at
    Arg3: fffff88003ff45b8, Exception Record Address
    Arg4: fffff88003ff3df0, Context Record Address
    PROCESS_NAME: [B]System[/B]
    FAILURE_BUCKET_ID: [B]AV_dxgmms1!VIDMM_SEGMENT::MakeRangePageable[/B]
    CPUID:        "Intel(R) Core(TM) i5-3550 CPU @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: [B]3300[/B]
      BIOS Version                  1103
      BIOS Release Date             10/12/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    [FONT=lucida console]**************************Sun Dec  2 18:43:11.253 2012 (UTC - 5:00)**************************
    [COLOR=RED][B]AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)[/B][/COLOR]
    viahduaa.sys                Fri May  4 06:35:46 2012 (4FA3B102)
    L1C63x64.sys                Thu Jun 14 01:57:40 2012 (4FD97D54)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
    intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
    AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
    nvlddmkm.sys                Tue Oct  2 14:21:13 2012 (506B3099)
    L1C63x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    #21 usasma, Dec 3, 2012
    Last edited: Dec 3, 2012
  2. Daftmunk

    Daftmunk New Member

    Nov 25, 2012
    Likes Received:
    Yes, I did run all the tests. No errors what's so ever on the hardware according to those test.

    I do have the latest windows 8 drivers that was available for download on the site.. But I'll try these steps when i get home and will come back with more info about how it went.


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