BSOD Only when playing WoW

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Daftmunk, Nov 25, 2012.

  1. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

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    Have you run the diagnostics that we suggested? If so, what were the results?

    Memory dump still looks like hardware to me - so the results of the diagnostic tests will suggest where we'll have to go.

    As there seems to be video involvement, I suggest that you replace your video drivers this way:
    - download (but DO NOT install) a fresh copy of the latest video drivers for your card from World Leader in Visual Computing Technologies | NVIDIA
    - uninstall the current nVidia drivers
    - install the freshly downloaded drivers
    - monitor for further BSOD's

    Here are some video troubleshooting steps (you're not having these errors, but the troubleshooting may help figure this out): Video TDR Timeout - 0x116 + 0x117

    Please un-install the Asus Update software. It seems that it's the only older 3rd party driver left to try:
    AsUpIO.sys Mon Aug 2 22:47:59 2010 (4C57835F)
    ASUS hardware monitoring software related
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    [FONT=lucida console]**************************Sun Dec  2 18:43:11.253 2012 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\120312-12406-01.dmp]
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
    Built by: [B]9200[/B].16442.amd64fre.win8_gdr.121023-1503
    System Uptime:[B]0 days 0:59:56.898[/B]
    Probably caused by :[B]dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::MakeRangePageable+6 )[/B]
    BugCheck [B]1000007E, {ffffffffc0000005, fffff88003a66192, fffff88003ff45b8, fffff88003ff3df0}[/B]
    BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000007E"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff88003a66192, The address that the exception occurred at
    Arg3: fffff88003ff45b8, Exception Record Address
    Arg4: fffff88003ff3df0, Context Record Address
    PROCESS_NAME: [B]System[/B]
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    FAILURE_BUCKET_ID: [B]AV_dxgmms1!VIDMM_SEGMENT::MakeRangePageable[/B]
    CPUID:        "Intel(R) Core(TM) i5-3550 CPU @ 3.30GHz"
    MaxSpeed:     3300
    CurrentSpeed: [B]3300[/B]
      BIOS Version                  1103
      BIOS Release Date             10/12/2012
      Manufacturer                  System manufacturer
      Product Name                  System Product Name
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/FONT]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [FONT=lucida console]**************************Sun Dec  2 18:43:11.253 2012 (UTC - 5:00)**************************
    [COLOR=RED][B]AsUpIO.sys                  Mon Aug  2 22:47:59 2010 (4C57835F)[/B][/COLOR]
    viahduaa.sys                Fri May  4 06:35:46 2012 (4FA3B102)
    L1C63x64.sys                Thu Jun 14 01:57:40 2012 (4FD97D54)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    nvhda64v.sys                Tue Jul  3 11:25:04 2012 (4FF30ED0)
    intelppm.sys                Wed Jul 25 22:26:48 2012 (5010AAE8)
    AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
    nvlddmkm.sys                Tue Oct  2 14:21:13 2012 (506B3099)
    [/FONT]
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
    http://www.carrona.org/drivers/driver.php?id=viahduaa.sys
    L1C63x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
     
    #21 usasma, Dec 3, 2012
    Last edited: Dec 3, 2012
  2. Daftmunk

    Daftmunk New Member

    Joined:
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    Yes, I did run all the tests. No errors what's so ever on the hardware according to those test.

    I do have the latest windows 8 drivers that was available for download on the site.. But I'll try these steps when i get home and will come back with more info about how it went.

    Regards,
    Daftmunk
     

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